SEPHORA

Preet “Faiza” K 

on Google

2 weeks ago

I had an amazing experience at Sephora! Huge thank you to Yaraha and Amber, The customer service was outstanding from start to finish. The makeup artist/esthetician was incredibly talented, professional, and made me feel beautiful and confident. Thank you for the amazing service and attention to detail. I truly appreciate the wonderful experience and can't wait to come back! 

Elilta Gebreslasie 

on Google

2 weeks ago

appointment with Hayley W on August 1 (4:45–5:45 p.m.). Although I arrived 12 minutes late, I still expected professional and respectful service. Unfortunately, my experience was very disappointing. I specifically asked for brown eyebrows, but Hayley W ignored my request and chose a different color without asking for my approval. She spent a long time blending one area, repeatedly checked her watch, took extra time when she went to get products, and spent time talking and laughing with another makeup artist instead of focusi... read more

Hello Goodbye 

on Google

3 weeks ago

GREAT and BAD service. I went to Sephora today to get a gift for a colleague. A staff member approached me right away, was very professional, kind, and helpful. She helped me find exactly what I was looking for in a matter of minutes <- real great service, I don't know her name but she had a pink hijab. Then I went to pay, I felt the service was the total opposite. The lady was not polite, almost made me feel like I shouldn't be there. I asked for a bag - and it was too small (the gift was too big) so I asked for a bigger ba... read more

Lolade 

on Google

4 weeks ago

Unfortunately I had a terrible experience with the 60 minute makeup service by artist Zunera K at Sephora Willobrook Langley. Although she is a friendly individual, her skills are woefully lacking in terms of doing a low-key makeup look, especially on a black woman’s skin and feature template. I left looking pasty and scaly looking instead of glowing and dewy as I had asked for. She told me with time it would set and you ll get the glowing look: so I left hopeful, this never happened. My friend called Sephora back when I got... read more