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SEPHORA
- Beauty
- Burnaby, BC
About this business
Location details
4525 Lougheed Hwy. #1309, Burnaby, BC, V5C 0K3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I live nearby and I love shopping for beauty products. To be honest, in the past when I visited this Sephora, I didn’t always feel very welcomed — staff didn’t really approach or ask if I needed help, so I often preferred to shop online instead. Sometimes I only came in to try products and get samples first, since I had wasted money before on items that didn’t work for me. But today I had a completely different experience. I met Summer, and she was so nice, friendly, and professional. She shared her favorite products and gav... read more
This is my wife's favorite place to go for everything related to cosmetics and facial care. Sephora has a vast choice. What my wife likes most are the sales staff. They are very friendly, very courteous and are very well knowledgeable in the product lines.
(If I could give zero stars, I would.) I had a terrible experience here with my friend. We were simply browsing and trying out some lip liners — not causing any trouble at all — but the entire time, we felt watched and followed. The same security guard was staring us down in every single corner of the store, as if we were doing something wrong. We weren’t stealing, we weren’t being disruptive — we were just shopping. In a span of 15 minutes, at least six different employees came up to us. It was excessive and made us feel si... read more
Extremely Disappointing Experience – Felt Profiled and Unwelcome I visited this Sephora location today with a friend, and what was meant to be a fun shopping trip quickly turned into a deeply uncomfortable experience. As soon as we entered, we noticed an employee giving us suspicious looks. Not long after, security began following us—at first, I thought it might be coincidental or a routine presence. But after being followed through every aisle, every corner, over and over again, it became very clear we were being watched in... read more
Actual helpful staff unlike other locations I’ve been to, thanks so much
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 3.3 star rating with 252 reviews.
When is SEPHORA open?
SEPHORA is open now. It will close at 8:00 p.m.
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