This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability va... read more
7201 NW 86th Terrace, Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
WORST SEPHORA 1. The workers are always so suspicious of you and they always eye you down and give you nasty looks when you smile at them. 2. I bought a two faced blush and the worker couldn’t even do a fake smile. She checked me out. I told her thank you and all she said was of course I do get people having bad days, but this isn’t just one specific day. This is every time I go into the Sephora and it’s honestly ridiculous. They’re so suspicious of you all the time and don’t get me started on the looks that they give you if... read more
Not that I am surprised AT ALL… Against my better judgement, I go into Sephora because they are the only place that has the new Valentino fragrance as of yet, and no one helped me. I walked in, no one greeted me. I stood in the fragrance section for 30 minutes smelling different fragrances, even after finding the two I was going to purchase. Still, no one came over to see if I needed help, although numerous associates walked past. One at the register even stated that she had nothing to do. Walked to the front and began looki... read more
There were so many employees i felt like i literally couldnt even navigate the store. There were more employees than customers in an almost 2:1, and it was kind of weird that i felt like i was just being watched the whole time. Also, i went for nail polish. Absolutely zero nail supplies, polish or anything at this beauty supply store.
Rian was a tremendous help today!!! She’s got the customer service thing down!! I’m so appreciative!
The girl with green hair was surprisingly rude. She asked if anyone had been helping me, and honestly, I’d just been keeping to myself—though a few people did check in on me throughout my visit, and I was perfectly fine. When I went to check out, she asked again who had helped me, and I said I wasn’t sure, since I was kind of in my own head while shopping. Her response? She looked at her coworker and loudly said, “EXPLAINING WHAT PEOPLE LOOK LIKE IS REALLY HARD FOR SOME PEOPLE.” Super unprofessional and honestly unnecessary.
SEPHORA has a 4.4 star rating with 210 reviews.
SEPHORA is open now. It will close at 8:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com