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SEPHORA
- Beauty
- Vancouver, WA
About this business
Location details
8800 NE Vancouver Mall Dr Suite 130, Vancouver, WA, 98662, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Long story short, it was a bummer walking out of this store both times. I was looking for a fun/enjoyable experience & I really just felt out of place & like I should have just gone to Walgreens or something. I dont know if staff is struggling w/ moral (which i get it.. its retail) but I would have atleast appreciated if someone knew I existed or atleast pretended to be interested in finding out what I might need... thought coming in on a different day/earlier time would help but it was worse today. 🥲
Kolten did my makeup on halloween 2025 and i loved the experience. Ge explained everything he did before doing it and explained the function of all products used.
This was my first time shopping at this location because I was around the area, but it will be my last time ever going here. Not only did the a worker ignore me when I tried asking for help, one of them kept following me around but never once asked if I needed anything. The only reason I didn’t ask the one following me around for help was because their makeup was not that good. Definitely felt racially profiled here.
Two stars for poor customer service, unfortunately.
I went to Sephora today to return a foundation I bought three days ago. This was my third visit because every shade I picked kept turning out too yellow. At the store, I realized the last one had the wrong shade inside the box, which explained why it looked so off. By that point, I didn’t even want to try another one. I was completely flustered and didn’t know what to say, especially when the employee seemed more judgmental than supportive. She didn’t have a name tag, appeared Asian/Hispanic, and was EXTREMELY rude. Her body... read more
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 3.8 star rating with 143 reviews.
When is SEPHORA open?
SEPHORA is open now. It will close at 9:00 p.m.
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