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SEPHORA
- Beauty
- Ajax, ON
About this business
Location details
140 Kingston Rd E, Ajax, ON, L1Z 1E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
manager unprofessional and rude. I was trying to exchange an item that had exceeded the 30 days. When the cashier told me I couldn’t, I said okay (wasn’t putting up a fight). Not sure why the manager even needed to come out as the cashier had it handled
Unprofessional inexperienced service, management need extensive training
Review for Sephora Ajax I purchased a Sephora blush palette from this location back in July, but when I finally opened it to use, I discovered it was completely broken. When I brought it back to the store, I was told about the 30-day return policy, which I completely understand. However, I asked to speak with the manager to see if there could be an exception. The manager advised me to call Customer Care, saying they could help. When I called Customer Care, they told me they cannot assist with in-store purchases and that this... read more
I had amazing service today by Samara. She did a thorough shade match and was educated on matching olive toned, medium and deeper skin tones. She was warm and attentive. My mom who easily gets overwhelmed at cosmetic stores saw how Samara helped me and ended up joining in to get a shade match also. My mom has a physical disability and Samara found ways to make her comfortable, finding a spot for her to sit while helping her find some products and matching her. This is a huge change in service I've experienced at this locatio... read more
I've never had a bad experience at this store. I like that they have a lot of diverse employees who are knowledgeable. Kudos to Sabrina for her help and professionalism.
Frequently asked questions about SEPHORA
How is SEPHORA rated?
SEPHORA has a 3.8 star rating with 555 reviews.
When is SEPHORA open?
SEPHORA is closed now. It will open tomorrow at 9:00 a.m.
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