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SEPHORA

3.9

About this business

Location details

221 Glendale Ave 77 / 78, St. Catharines, ON, L2T 2K9, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.9467 reviews
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Sherman D.'s profile image
Sherman D. 
2 weeks ago

Most unaccommodating Sephora I have ever been in; I have been a great many. The clerks are rude. In many sections there is no shelf stock it is in the drawers below and you have to request help and the young ladies treat you like it is burden to them and are very annoyed. Most of the time the ladies are gathered at the check out talking or on their cell phones. What should be a quick trip in to pick up something takes at least at least 10 minutes. I definitely wouldn't call then "consultants" because with the exception of ... read more

Catriona M.'s profile image
Catriona M. 
2 months ago

I had a wonderful experience with Navroop, he did my makeup beautifully. I highly recommend this service at he Charlottetown Sephora. 

Leticia M.'s profile image
Leticia M. 
4 months ago

This is the first time I have been to Sephora in our local Kohl’s and will absolutely be the last. I had went in to get my birthday gift with my husband and son and was hoping to get some Summer Friday lip glosses. I went and an associate helped me with my birthday gift and after I was done picking it up I went to look around for the lip glosses. As we are walking around I didn’t hear another associate speak to us and had turned around and apologized and acknowledged her. As we were leaving she said bye have a good day and I... read more

Leticia M.'s post 1
Alicia V.'s profile image
Alicia V. 
10 months ago

Ms. Ashontai F. Does a really good job with makeup. She did my eyebrows and I was so satisfied about the results. I recommend her 100%!!!! If you haven’t booked an appointment already I would recommend it!! She is amazing and has a good talent that people should see. Thank you!!! -Alicia 

Geraldine's profile image
Geraldine 
a year ago

Friendly but always out of products 

chef P.'s profile image
chef P. 
a year ago

The price tag is marked lower when you go to checkout the price is double,spoke with the manager she said take or leave the bag so rude,I contact the consumer affair report de situation the fraud is done in the store,manager contact me said I will give the $31.00 back camback to the store ,is no the money is how she handle the problem, "take or leave" hope with these review the store don't to again if you don't pay attention you pay the wrong price ,how many people in the rush don't pay attention when you checkout. 

Rajni's profile image
Rajni 
a year ago

SEPHORA CUSTOMER SERVICE +1 (805)- 41O 56OO SEPHORA PHONE NUMBER +1 (805)- 41O 56OO SEPHORA CUSTOMER SERVICE +1 (805)- 41O 56OO SEPHORA PHONE NUMBER +1 (805)- 41O 56OO SEPHORA CUSTOMER SERVICE +1 (805)- 41O 56OO SEPHORA PHONE NUMBER +1 (805)- 41O 56OO SEPHORA CUSTOMER SERVICE +1 (805)- 41O 56OO SEPHORA PHONE NUMBER +1 (805)- 41O 56OO 

Susan B.'s profile image
Susan B. 
a year ago

I went to the Sephora at Town Center Mall in Kennesaw yesterday 10/6/24. Not one sales person, I mean seriously not one sales person asked me if I needed assistance. I try to go in to these types of places with some knowledge on products but I certainly don’t know what they know. I’m getting older and what used to work doesn’t anymore. I started to ask for help but decided if these young sales people aren’t interested in helping me, I need to go somewhere else 

Idella G.'s profile image
Idella G. 
a year ago

Sales help are extremely helpful and knowledgeable..Bridget the best. However,phone rep Kenya not helpful AT ALL put me on hold for 15 minutes. I was driving so I held on and timed the call. She was an idiot.. kept changing her answers and saying NO PROBLEM.. check on your phone reps, they are key in customer relations. This was the Manhasset store. The 5 star review is specifically for IN STORE HELP. 

Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.9 star rating with 467 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open at 10:00 a.m. 

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