SEPHORA

Joy Corpening 

on Google

4 days ago

I went into Sephora yesterday to get my daughter things for her birthday, and I was helped by an amazing girl named Jennifer. She was so patient, so sweet, so kind and so knowledgeable about the products. I ended up buying more than I anticipated, but it was definitely worth the time and effort on her part. I highly recommend going into this particular Sephora and asking for Jennifer. I had a great experience. 

Brittani Castille 

on Google

6 days ago

I normally have a nice experience at this location however today BRANDY had the nastiest attitude ever. She was annoyed once she realized i was making an exchange along with an additional purchase and did not provide me with a bag after the transaction was done. I had to ask her for one and said i shop here at least twice a week and never have had to and she proceed to tell me bags are upon request now. As a black woman i would never walk out of a store with merchandise and no bag/receipt. I will say Alexis was pleasant from... read more

Rachel Arnold 

on Google

a week ago

I recently visited this location in La Centerra on a Saturday, it was packed and I was blown away by the customer service that I received. I literally felt like a princess/queen. I even told the ladies that were helping me how much they were making me feel like a VIP. As soon as I walked in I was met with a smile. There was so much time spent on finding the right shade of makeup and product for my hair. I am forever grateful for the experience at Sephora because of the wonderful staff members I encountered. I will be coming ... read more

Corine S. 

on Google

2 weeks ago

I typically have fun at Sephora, but this time I didn’t. When I walked in, the associate seemed reluctant to help. She wasn’t interested in assisting me after I declined the AI tool for color matching and didn’t seem confident in manual matching either. She also failed to communicate clearly, only needing my cheek rather than my whole face. She had no recommendations and just turned me towards a foundation I used before, which I didn’t want. She gave her name but I didn't really hear her so I can’t really call her out. All e... read more

Juan Mendoza 

on Google

2 weeks ago

The employees lack knowledge when it comes to the products . Took forever to get help because the girls on the floor try so hard to avoid helping . When they do help they have little or zero knowledge of the products that they see and work with on a daily . Maybe more training should be put into play .