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Sentry Alarms
- Contractors
- Binghamton, NY
About this business
Location details
40 Chenango St, Binghamton, NY, 13901, United States
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Worst customer service have ever delt with (Maureen)was lied to on the phone cought them in the lie and not even an apology just acted like i was an idiot was also swindled in to signing a 5 yr contract when was told it was a 1yr. Dont ever call for a small repair you can do your self it will cost you 90 plus dollars for 5 mins of their time the system they installed does not work like they told me it would so i can never fully arm my system���worthless all around worthless���
Business response:
Thank you, Earl, for taking the time to talk with me today. I look forward to a long and pleasant relationship.
Business response:
Nicole and Earl, this is the owner of Sentry Alarms and I am very interested in talking to you personally. This is terrible and it's certainly not how we have grown and kept our customers happy for almost 40 years. I will call you and work out a solution. Jean Levenson
Cary Dunlay and Sentry Alarms are awesome! I started using their security alarms a couple years ago and I'm very pleased with the level of service and professionalism they've shown. Thank you Cary and SA for making my Chiropractic office more safe and secure. Check them out if you'd like to get a higher level of service and value! I have piece of mind because I know that Sentry Alarms has my back covered!! -Dr. B
The big problem is the CONTRACT........read the fine print after buying all the equipment for over $1000 now that we are leaving town we find out we cannot cancel because we signed a 5 (that's right) year agreement.
Business response:
You're welcome, Mr. Toombs! It's been our pleasure to serve you!
Having worked for the company many years ago and knowing the outstanding service that they provide it was a no brainer when the decision came to set my mom up with a medical alert button as to which company I would feel "safe" with....... Spoke with my mom this morning ...Both she and my sister were impressed with the professionalism of the installer as well as how he took the time to answer the questions ....The alert button range exceeded the distance outside that my sister and I had first thought and it makes us more comf... read more
Business response:
Thank you, Chris! We're happy to be of service to your mom.
I recently had a system installed in my home and from beginning to end, my experience with Sentry Alarms was nothing short of exceptional. After receiving quotes and meeting with other alarm system companies, Sentry won me over hands down. The quality of service from the office staff, to the salespeople, to the installation technician was superb. I couldn't be happier with my choice in choosing Sentry for my home protection needs.
Business response:
How did we miss this, Mary?! Thank you so much for your kind words. It's a pleasure securing you and we will work diligently to keep you Safe, Secure Sentry. Thanks again! Jean Levenson, owner
Frequently asked questions about Sentry Alarms
How is Sentry Alarms rated?
Sentry Alarms has a 4.6 star rating with 44 reviews.
When is Sentry Alarms open?
Sentry Alarms is open now. It is open 24/7.
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