This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sentara Greene Family Medicine
- Medical Centers
- Twin Lakes, VA
About this business
Sentara Greene Family Medicine - Meet the care team at Sentara Greene Family Medicine. We are committed to work together as a team to provide quality care and a positive experience, and we continually look for ways to make long-lasting, tangible changes and improvements to the way care is delivered.
Location details
140 Stoneridge Drive South, # 100, Twin Lakes, VA, 22968, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm giving this place two stars because it's very close to where I live, and the doctors are very competent and courteous. So then, why only the two stars? Because you have to wait an extremely long time to see the doctors. They don't seem to value your time. If I have an appointment for 3 o'clock, then I expect to be seen at 3 o'clock or very shortly thereafter. Instead, on multiple occasions I've had to wait in the lobby for at least 30 mins after my appointment time. Then, I sometimes have to spend another 15 - 20 mins wa... read more
Was being seen and treated for a fall back in Feb. Called them to inform them I was in pain 24/7 they gave me an apt two days later. When I showed up for the appointment they informed me it was canceled, the Dr called in sick. No other Dr could see me, it was Friday and all they could offer was an appointment on Monday. When I asked am I just supposed to suffer all weekend, they said sorry.
In emergency, can't get an appointment until next week. After trip to emergency room, was directed to get appointment with Primary Care physician to have an MRI ordered. In extreme pain. Can't get appointment until following week. What good is it to have a relationship with a multi-doctor facility if you can't get an appointment in an emergency. Not only that they were unresponsive in returrning a phone call ---- AVOID
Moved here recently and have visited Dr. Marsha Taylor several times. Found the office staff to be very courteous and prompt in request for records and information. Dr. Taylor spent a great deal of time on each visit to discuss my concerns and followed up with a phone call when necessary. Because I am in the medical profession, I understand the need to wait at times. If I had a medical emergency I expect that I would be seen promptly while non emergent patients waited.
HORRIBLE!! they waited to long to bill my insurance company for a visit, so it ended up not being taken care of and is now on my credit report!!
Sign on the door and the answering machine both say that the office is open until 5pm. Today, I called at 4:40pm, and the phone said that the office was closed and to call back between 9am and 5pm. The problem is, it was before 5pm. The phone system transferred me to administrative services, and that lady said that they people leave the office at 4:30pm. This is ridiculous! If you're open until 5pm, be open until 5pm!!!!!!!!! :-(
. I'll will never go back!!! Their billing system is terrible! They waited a 10 months before billing my insurance Co. In the 10 months I had changed jobs/insurance and deployed to Afg. Now it is on my credit report which was perfect/great for 25 years.
Frequently asked questions about Sentara Greene Family Medicine
How is Sentara Greene Family Medicine rated?
Sentara Greene Family Medicine has a 3 star rating with 53 reviews.
When is Sentara Greene Family Medicine open?
Sentara Greene Family Medicine is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com