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Sensational Spas
- Hot Tub & Pool
- Stevensville, MI
About this business
Your Hometown Hot Tub Superstone Since 1989! * Areas Largest In-Stock Spa Selection* Most Experienced Industry Trained Install & Service Team* Financing Available* Visit Our Showroom
Location details
5595 Red Arrow Hwy, Stevensville, MI, 49127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Brian VanHorn, 50, was arrested on criminal sexual conduct charges for allegedly sexually abusing an 11-year-old girl, according to court records. Brian VanHorn, 50, was charged on March 10 with one count of criminal sexual conduct in the first degree. A woman called police when she found VanHorn naked while in bed with her 11-year-old daughter, reports said. She said when she discovered VanHorn he was naked and holding a vibrator in his hand, reports said. VanHorn told the woman he was thinking of her, reports said. When th... read more
Brian VanHorn, 50, was arrested on criminal sexual conduct charges for allegedly sexually abusing an 11-year-old girl, according to court records. Brian VanHorn, 50, was charged on March 10 with one count of criminal sexual conduct in the first degree. A woman called police when she found VanHorn naked while in bed with her 11-year-old daughter, reports said. She said when she discovered VanHorn he was naked and holding a vibrator in his hand, reports said. VanHorn told the woman he was thinking of her, reports said. When th... read more
Brian VanHorn, 50, was arrested on criminal sexual conduct charges for allegedly sexually abusing an 11-year-old girl, according to court records. Brian VanHorn, 50, was charged on March 10 with one count of criminal sexual conduct in the first degree. A woman called police when she found VanHorn naked while in bed with her 11-year-old daughter, reports said. She said when she discovered VanHorn he was naked and holding a vibrator in his hand, reports said. VanHorn told the woman he was thinking of her, reports said. When th... read more
Just installed my first pool and have 2 apps on my phone that will scan the test strips and tell you what and how much chemicals are needed, they both had different readings (what to do??) Called sensational spas and Jeff said come on down and I'll test the water. Got there and he dipped the test stri and without even comparing it to a chart, he said your good! The generic piece of crap vacuum that the pool sent me broke and went back to sensational spas today and not only did they sell me a Quality vacuum he didn't try to s... read more
Sensational spas has been one of the best companies I've ever dealt with. My family wanted a spa but we weren't sure if we would be able to get one into our backyard. Contacted sensational through email and almost immediately received a response back. After speaking with the salesman about our yard having a very steep incline and cliff they sent out the service manager and we walked through what we were thinking. He told us not a problem! We moved forward working with Jeff and purchasing the perfect spa within our budget. He... read more
Sensational Spas has been outstanding to deal with and I couldn't recommend them more highly! Friendly and knowledgeable staff who go above and beyond to make sure everything is just right. A place that truly understands customer service! Buy your spa here and you will be so glad that you did!!
Had an issue with my hot tub not heating that I purchased from Sensational Spas a few years ago. They not only came out very timely and diagnosed the cause but also had parts in their service van and had my hot tub operating properly in short order. I highly recommend Sensational Spas.
Horrible! Quit servicing our spa's because we didn't buy overpriced spa's from them! We literally spent thousands of dollars to have them serviced all year. When they were slow in the winter they sure enjoyed the $500 per month we were paying them and in the summer when we needed them the most they quit on us with little notice. Would not recommend them if you need someone dependable that won't quit on you. Their spa's are very expensive so we had to purchase something within our budget (bought a hardly used spa with blue to... read more
Business response:
Here is the complete story. The charge for the customer was $600 for 3 months not 1 month. We allowed this customer access to our maintenance program in the off season as seasonal units we sold were shut down for the winter. When spring hit we were offered low ball offers on hot tubs by************** which we declined. It was mentioned at that time we can only service what we sell do to the huge volume of customers that we have. He decided to spend his money else where ending his accounts with us.
Buyers beware! Terrible company with terrible customer service. Not only were we sold a defective product at an above average price, the company has refused to service the product. Look elsewhere when shopping any pool or spa products!
Frequently asked questions about Sensational Spas
How is Sensational Spas rated?
Sensational Spas has a 4.7 star rating with 190 reviews.
When is Sensational Spas open?
Sensational Spas is open now. It will close at 5:00 p.m.
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