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Sens-O-Lock of America, LLC
- Safety Equipment
- Delmar, NY
About this business
This company offers hand-held breathalizers for screening before driving, and breathalizers which are car-ignition interlock devices, also key control systems, and other auto electric equipment.<br /> <br /> Ignition interlock system are for drivers required to fulfill a court mandate, or people who wish to protect themselves or family members on a voluntary basis.<br />
Location details
266 Delaware Avenue, Ste 1, Delmar, NY, 12054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Please read reviews!
Beware!!! Terrible company, WC9000 literally needs new software, every device they lease, they do it knowing that the software is not functioning properly. Then when the software fowls up the Tech Support is trained to blame the customer, immediately blaming your cars battery, even on a brand new vehicle, this how the company makes money, every time the device has an issue, it is $75, for the company, and the company is Failing and broke, only way to stay afloat is to scam people and gain by the malfunctions of their devic... read more
Beware, when looking for a company please do your research, this company is failing, literally zero Integrity, very petty, puts a whole new meaning to toxic, Tech support trained solely to blame customers for anything that happens. The entire company is a money grab for a bankrupt business. They say family owned and operated, lol that is a crock of shit. This company will not be helpful to you, and anything that goes wrong will be at your expense, even if it is a device malfunctions, and by the way the devices are so old ... read more
Terrible Ponzi scheme Tech support is trained by an alcoholic (Rebecca K) they are trained to always find a way to accuse the customer of violations. The equipment is so old with faulty software. Without a doubt you will have a violation within the first calibration, that is how they have the devices set up, this ensures at least one $75 violation, and usually Rebecca will manipulate the notes to also ensure an extension on the term, it is all a set up.
I just received an invoice stating that I had blew a 0.025 on February 28 and that a $55.00 fee would be added to the account. Unbelievable. This is my first time to have a device in my car for a mistake that I had made after having my first drink ever at the age of 35 years old. I had called sen-o-lock of America and explain to them that there is something wrong with your device or they was just making stuff up to get extra money out of me. I don’t wear cologne, or anything that contains to alcohol due to me having sensitiv... read more
Be afraid, be very afraid of this company and their staff. They just not ashamed to commit 'an open road robbery ' to collect more money from you. I went for the scheduled device service, and after completion, the device stopped working. Spend 2 hours at the shop, took **** home and then back to the shop after new device was installed. Next I received $95 bill from sens-o-lock!! They claimed I broke it!! And they charged my ccard, because they feel they can. ******** *******accepted my dispute but the company send me separat... read more
Business response:
******, we understand your frustration but the situation you describe is not a result of anything my company did that should in any way cause anyone to "be very afraid." That's being very dramatic. As you were informed, the $95 repair fee was a result of damage to the head unit connector (used to attach the cable to the head unit), thereby breaking the connector and severing the internal power wires leaving the unit without power and in need of repair. Much like if the power cord to a lamp is cut, the lamp will not work. The... read more
Sense- o-lock is the ONLY interlock that I can use and believe me I have tried all of them, lifesafer, intoxalock and low cost and can't use them. They require you to hum and blow at the same time or blow in and suck back out. Ugh I have spend at least 2000 on these interlocks and the only one was SENSE-O-LOCK. It a straight blow for a few seconds and your on your way. Also, the customer service is by far the best. I don't wait on hold for hours either. Laura, Rebecca and even the president has returned my call. It less expe... read more
8 months later and still nothing but trouble. I should have left in December of last year. An account in good standing, then a violation completely out of the blue, blew a .078 then 15 seconds later a .0 but Craig L*** believes it's my responsibility to "avoid contaminants". I was willing to pay the fee just to keep peace but Daniel the tech guy lied and said the extension code he was giving me wouldn't cost me anything becsuse my lockout date fell on Memorial Day weekend. This little $55 ordeal turned into a $500 collection... read more
Driving to IDRC class with this unit. Car started ok and the first rolling test
Frequently asked questions about Sens-O-Lock of America, LLC
How is Sens-O-Lock of America, LLC rated?
Sens-O-Lock of America, LLC has a 1.9 star rating with 68 reviews.
When is Sens-O-Lock of America, LLC open?
Sens-O-Lock of America, LLC is closed now. It will open tomorrow at 8:00 a.m.
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