Senior Suites of Urbandale

Michelle West 

on Google

2 years ago

My grandma just became a resident here a couple months ago. This place is amazing. I don’t even know where to begin. Most importantly she receives excellent care. I am so impressed with the entire staff. Everyone is so friendly and welcoming when I come to visit. These people really go above and beyond to provide excellent care. I love that they hold events to include the families. The dining room and the food is very impressive and I really enjoy dining in there with my grandma. They offer lots of activities each day to kee... read more

Abigail Logan 

on Google

3 years ago

This community has trials and tribs Like EVERY and I mean EVERY single retirement community has. The bitter comments are sad and unfortunate however as a senior care provider I HAVE a client here and am extremely happy with the overall care and services. My client is a tougher client to deal with and they handle the care needs and communication very well. I'd recommend this community to anyone needing to move from their private home. 

Okay Karen 

on Google

3 years ago

Mentally and emotionally draining place to work. People that work there are just there for the money not the residents. I would watch out and definitely not put my family member in their care 

Anon Anon 

on Google

3 years ago

I give 0 stars to this place but unfortunately have to give a 1. I have not worked here but I know someone who did and they were treated very poorly. This business claims to be something they are not. Their employees are rude, like to start drama, and the owner, Melinda, talks down on certain employees to other employees like that’s okay. Imagine what she’s saying about the residents. This place is toxic no matter who you are. It’s sad when someone would rather kill themselves than come into work because they’re being bullie... read more

Chris M. 

on Google

7 years ago

We cannot share enough good comments about Mom's time at Senior Suites of Urbandale. The staff GENUINELY CARE for their residents, and this is sadly a rarity in our experience. Regardless of the hour we visited, the caregivers were treating all their residents like family - engaged with them, providing activities, ensuring they have exercise, or rest, or providing a little extra assistance where necessary with day-to-day tasks. We looked at many facilities, and the level of care at Senior Suites of Urbandale was unsurpassed ... read more