Seneca Optical

Tim M. 

on Birdeye

3 months ago

I scheduled what I clearly stated was a routine eye exam and gave my insurance information in advance. Clemson Eye accepted my appointment, had me complete multiple new-patient forms at home, and never once told me there would be a problem with insurance coverage. When I arrived for my appointment, I was checked in and then called back out to the waiting area and told it would be $125 out of pocket because they decided it was a “medical” exam instead of routine — even though I have no diabetes, glaucoma, or other eye diseas... read more

Vicki F. 

on Birdeye

7 months ago

Today was my visit with Dr. Sawyer, and it was a wonderful experience! The staff was friendly and welcoming; Dr. Sawyer was very thorough and Kind. I highly recommend! 

Matthew P. 

on Birdeye

5 years ago

If you want customer service, look elsewhere. The receptionist/owner hung up on me when trying to speak about getting MY medical records. She wouldn’t let me speak, and constantly tried to speak over me. I’ve only had one exam with Seneca Optical and it will be the last. At the first exam, I gave the receptionist/owner my broken glasses and asked her if she could find some new frames for my lenses. She told me she would try. Two months later I had to call back and ask her if she had found any frames. She had not. When asked... read more

Peggy Bishop R. 

on Birdeye

5 years ago

I will NEVER go back to this money hungry NO service place. I had Eyelid surgery in July ,it is now October. Twice my right eye swole shut. Dr. said first time, come back if it happens again $30. The second time ,he has no idea. BUT he gives me a oral antibiotic $30 The antibiotic is for what, because he does not know why my eye swole They make another appointment. My left eye looks about the the same before and after and my right eye randomly swells. I called my insurance company, because I feel like Im still paying for th... read more