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Self Storage Plus
- Consumer Services
- Chantilly, VA
About this business
Location details
43014 Little River Tpke, Chantilly, VA, 20152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
01 OCT 2025: Emailed company at their provided address to alert them I will be taking them to small claims court if issue not resolved by 15 OCT 2025. 16 September 2025: Refreshing post. 28 July 2025: Refreshing post. 16 July 2025: Refreshing post. 10 July 2025: Refreshing post. Company accidentally charged me for a storage unit after I cancelled my unit on time. The company ADMITTED THEIR ERROR ON THE RECORD, and over one year later, STILL refuses to return the funds. As a veteran and a local small business owner, I have to... read more
16 September 2025: Refreshing post. 28 July 2025: Refreshing post. 16 July 2025: Refreshing post. 10 July 2025: Refreshing post. Company accidentally charged me for a storage unit after I cancelled my unit on time. The company ADMITTED THEIR ERROR ON THE RECORD, and over one year later, STILL refuses to return the funds. As a veteran and a local small business owner, I have to insist everyone avoid this place. I remain willing to remove this post once the company returns the funds (over $400.00). 03 July 2025: Refreshing pos... read more
I’ve never left a negative review before, but I feel it’s important to share my experience. The manager at this storage facility was extremely unprofessional. Instead of helping resolve a simple issue, he raised his voice and spoke to me in a rude, sarcastic way. Every interaction I’ve had with him has been dismissive, eye rolling, talking down, and treating me as if I were a child. During my most recent visit, the situation escalated to the point where I left shaking out of fear. No customer should ever be screamed at or ma... read more
I should have moved out sooner. NO security, the gate has been broken for years, so anyone can come and go as they please, and there is no staff to speak directly with. They continue to raise prices even though the online price is lower. They do not deserve my money.
I’m just tired of their BS it’s not safe the gate has been broken for a year anyone can enter and no security the office on the property shut down and moved to sterling. I’ve been trying to turn in the keys no one has been answering the call it says outside business hrs or on the other line. I’ve left 100 voicemails no one has gotten back to me the unit price increases every time without notice. Thank God I trashed everything in my unit and threw the keys in their drop box. 🤦🏻♀️
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 4.4 star rating with 247 reviews.
When is Self Storage Plus open?
Self Storage Plus is open now. It will close at 6:00 p.m.
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