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Self Storage Plus
- Consumer Services
- Kensington, MD
About this business
With a convenient location and flexible gate and office hours, Self Storage Plus in Kensington, MD is dedicated to helping people on the go store belongings and maintain peace of mind while doing so in a safe and secure storage facility. Opening in October of 2020, our storage facility offers a convenient solution for residents of the 20895 area of Kensington, MD. We are located just off Rockville Pike (355), behind Shoppers, a convenient trip for those near Pike and Rose Shopping Center and apartments.
Location details
4900 Nicholson Ct, Kensington, MD, 20895, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
WHERE ARE THE CARTS?? ARE THEY LOCKED UP!! UPDATE: Management called and they have a fix in place to replace stolen carts and get carts being held by tenants. Therefore revising from 2 to 4 stars as I appreciate the effort to resolve the issue. I am still a bit concerned about carts being kept in the office. Not sure what the solution is, nevertheless I love that they are proactive. Bravo!!! Previouse review -- I honestly delayed making this post because the manager is so nice and an absolute beautiful person. She is definat... read more
Nice clean and friendly customer service
I am extremely frustrated by the outrageous 150% price hike on my unit in just 1.5 years, jumping from $50 to $150. The customer service we have encountered is simply unacceptable. Vanessa chose to lecture us about corporate practices instead of addressing our valid concerns. She insisted it was our responsibility to maintain insurance and refused to assist us with questions about the rate increase, even stating that “nobody in the company would help you.” Despite the fact that our coverage was clearly included in the origin... read more
The place itself does not seem to have any organized follow up or management or back up management. I can’t get anyone to call me back and I’ve had numerous issues within the self storage plus. Mainly issues with the management on site and issues with units not being cleaned out or pulling up outside and having glass outside my unit, a couple nails and screws and things like that.- each time I’ve had to be the one to clean out the unit sweep it out. Bathrooms are filthy and carts not available because she locks them up when ... read more
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 4.6 star rating with 279 reviews.
When is Self Storage Plus open?
Self Storage Plus is open now. It will close at 4:00 p.m.
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