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Self Storage Plus
- Consumer Services
- Kensington, MD
About this business
Location details
4900 Nicholson Ct, Kensington, MD, 20895, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Not sure if this is a scam business. Doubled the monthly rent in 3 months: Started in June with $120/month, and jump to $220/month in October. Stay away, not worth it.
This place has made a big 360 woth James working, hes very respectful, straight forward, and also guided me towards a cart. Ive seen him cleaning the facility multiple times. James needs a big shout out. As long as im renting at this location i will feel comfortable with James working there.
EDIT to add: I left this review after I had a difficult time with closing out my unit, but then I got a call from the new (District? Regional?) Manager, Ryan, who helped to resolve my problem swiftly. He explained that there had been a rough patch and communication issues, but now they are in transition after a change in leadership/maintenance of the facility, and he wanted to make things right. I appreciate his transparency ans well as his effort to resolve my problem as a renter. I wish him & everyone the best of luck for ... read more
I've had my unit for 4 months and they decided to double my rent. I did not sign up under any promotion and I wanted to see my contract just in case there was an oversight on my part. I've called the corporate office and they were unable to look at my contract so I had to call the location. My fiancé and I both called the facility and left messages. No one called us back so I had to go to the location to see the contract. They referenced that they reserve the right to increase the rent and said they sent an email and letter ... read more
New customers BEWARE- the promo web rate you see online is to lock you in. Your promo rate will change after a few months. The price that you see they crossed out is what you should expect to pay after the promo ends. They don't even tell you how long the promo lasts. Mine increased after 3 months. You get a letter in the mail stating that your rent is increasing and are completely blindsided.
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 4.6 star rating with 289 reviews.
When is Self Storage Plus open?
Self Storage Plus is closed now. It will open at 9:00 a.m.
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