This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Selene Finance
- Mortgage Lenders
- Houston, TX
About this business
Specialties: A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership.
Location details
9990 Richmond Ave. #400, Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Personally I've nothing but great dealings with them compared to BOA which suck big time no complaints
This corporation is a joke they do not honor their word. I was given an email address to send in a reply to move my payment date to the middle of the month, I did that and when they called me back they would not honor their word also I have asked them to forbear My loan for over 2 years which they will not do either they want you to fill out a huge package of information that refers to hardships when you're not actually have a hardship other than just you got behind because of the economy etc, this is the worst bank I have e... read more
The worst company I’ve ever dealt with. Completely incompetent. No idea how they are still in business.
With this many bad reviews, just get out of the game. You can't recover from this. Just stop. Customer service is horrible. Calls are farmed out to non-English speaking personnel that don't know who they're talking to (literally, they call me and ask who they have "the pleasure of talking to"), they can't forward me to the correct department, and don't have a clue on how to help me. And that's IF the call doesn't get dropped 15 seconds into the conversation. It shouldn't be this hard to get an answer. But don't worry, I'll f... read more
Explained to them several times about the partial payment system I had setup with the other mortgage company but they still keep calling and bothering me. Horrible company would give 0 if I could.
Frequently asked questions about Selene Finance
How is Selene Finance rated?
Selene Finance has a 1.3 star rating with 156 reviews.
When is Selene Finance open?
Selene Finance is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com