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Specialties: A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership.
9990 Richmond Ave. #400, Houston, TX, 77042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst company I have ever dealt with. I have been trying to make a payment for 2 weeks and I cant get through online and no one answers the email or phone system. This company should not be servicing loans.
What an absolute joke of a company. They are intentionally trying to cause people to default on loans. They will only accept bill pay or MoneyGram and I now have a late payment because they changed their bill pay payee address without any notification of any kind. So my payment was rejected and now I have to wait 2 weeks for mortgage payment to be refunded to my account. Then I need to change the address and resend it with a late fee. What a bunch of crooks.
Don’t do business with this company! I’ve never had any issues with my mortgage until they purchased the loan. Terrible!
Wish I could give zero stars. Absolute worst company to deal with in any business I have ever experienced
Impossible to get in touch with a person to fix problems. They do same lie every business does now where they claim there are longer than usual wait times. I requested a callback twice and never received one, and sat on hold for hours.
Selene Finance has a 1.2 star rating with 210 reviews.
Selene Finance is open now. It will close at 9:00 p.m.
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