SELCO Community Credit Union

Tessa S. 

on BBB

3 years ago

Hello Selco. I just want to make you awear of an employee you have. Her name is *************************! She has hands down given me the best customer service experience. My situation is a very difficult one. I'm paying off a loan for my truck and lately I've been struggling with making my bills on time. Covid has gotten a hold of me twice now, I've lost my step dad (whom I call my real dad and miss so much) and I've not been able to work since I was dealthy sick in the hospital for Covid. My Job requires me to be inches a... read more

Janice B 

on BBB

3 years ago

I was told by Tia on July 9th that you would be getting back to me about closing my account without my knowledge on May 31, 2021 and then not notifying me until July 9 2021 through my paper statement. You said I had to reopen within 30 days but that would be impossible since you closed act in May and did not tell me until July. Thank you. J Blouse 

L. Z. 

on BBB

4 years ago

With Selco CU at downtown Eugene, the experience was weird and inconsistent. My annual income, credit score and loan amount requested along with my other revolving debts fell below their income to debt ratio but they still will not approve my loan request. As soon as the loan officer pulled my credit file, he said I was among their A+ rated customers and that I am more likely to be approved. 72 hrs later instead of 24, another loan officer called to inform me that my request was rejected because of high income to debt ratio.... read more

Disappointed 

on BBB

4 years ago

With Selco CU at downtown Eugene, the experience was weird and inconsistent. My annual income, credit score and loan amount requested along with my other revolving debts fell below their income to debt ratio but they still will not approve my loan request. As soon as the loan officer pulled my credit file, he said I was among their A+ rated customers and that I am more likely to be approved. 72 hrs later instead of 24, another loan officer called to inform me that my request was rejected because of high income to debt ratio.... read more

Tulana M 

on BBB

4 years ago

This company sucks! They take your automatic payments off without asking then they turn you in for collections without you knowing. You never get a call back from anyone. Their customer service sucks! No one know anything 

Christine 

on BBB

6 years ago

I would not ever recommend Selco to anyone. I opened up a savings account with the thought of having extra money in there that I would never touch. Only to come to find out that they charged me an inactive account fee until I was below the minimum balance and then started charging me for that as well crazy to think that they wouldn't even give me a phone call before taking all of my money I thought a savings account was supposed to be for savings and not for using. DONT TUST THEM !