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2011 Rambler Rd #1, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm updating my review. When this was The Real Good Group they were pretty awesome in customer service, but we just recently bought a new vehicle and I was trying to get a quote but the response time if the agent is the worst. I called on Monday afternoon and had to leave a message. I didn't get a call back until the next day after 4pm. When I called back they wanted me to leave another voicemail but I refused and got to talk to the agent. I asked for the quote and she said she would send it to my email. I called the next da... read more
I was with this insurance company for over three years. In the beginning, it was a great experience and felt like a true, customer-focused group. Trinity and Joey were fantastic—responsive, knowledgeable, and always able to handle any issue without hesitation. Unfortunately, after SeibertKeck acquired the company, the quality of service declined significantly. Every time you call, you speak with a different person, and interactions often feel rushed or dismissive, as if you are inconveniencing them by asking for help. I’ve s... read more
Tae Hale is hands down the best, most efficient, and most responsive person I have worked with in all my decades of dealing with all things insurance. It is nice to not dread having to reach out with questions or to make changes, and she is such a breath of fresh air. Keep being awesome Tae! I appreciate all the hard work you have put in for me with my requests!
Kelsey is the best in the business at what she does. She is smart, extremely knowledgeable, and makes the process easy from start to finish. Thank you Kelsey!
SeibertKeck Insurance Partners has a 4.9 star rating with 344 reviews.
SeibertKeck Insurance Partners is open now. It will close at 5:00 p.m.
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