Seguin Morris Inc

Easy E 

on Google

6 months ago

My experience with Seguin Morris in 2023 was disenfranchising. They were one of only two authorized HVAC techs allowed in my building at the time. Called for AC inop. Tech arrived and after looking at the unit for a few minutes the tech suggested a whole new system was needed. They charged a flat rate of ~$428 for this service. Feeling a 2nd opinion was needed, I spoke to my regular HVAC guy, they came, made some adjustments to the TX valve and got me running again. Of note; Séguin Morris Inc. does hold a valid QC trade lice... read more

Tan Tran 

on Google

7 months ago

You make your own judgement call - read other reviews. They are professional and knowledgeable as they are recommended by my Condo Board. However, their baseline/standard rate for a call is $401.15 (before doing any work). In my case, it was approximately 4 minutes of work - They informed me that the building water pressure was fine, then stated it must be a faucet mechanism that needed to be replaced. $401.15 for advice - Works out to being $100/ minute. I understand the minimum of $250 (2 hours of labour), but the other fl... read more

Mim Dickson 

on Google

7 months ago

I fully concur with Ton Tran's review above. The staff are very friendly and knowledgeable (well, most I think) but the minimum cost is absolutely ridiculous. Rude really! The response from Seguin seems more like a polite "don't care" then a showing of any sort of concern. Further, I think it's BS. In my opinion they are charging it because they CAN as they are fully aware of their positive reputation. I know they hold contracts for many of the buildings in Ottawa which is a bonus dor them. Transportation and tools! For 1, I... read more