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Security On-Line Systems Inc
- Home & Garden
- Ambler, PA
About this business
Location details
22 E Mt Pleasant Ave, Ambler, PA, 19002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our business has been a long time Advent Security customer. I don't know what is happening over there but BSafe is horrible and has been for some time. Zero customer service. No replies to voice messages, emails, etc. False late invoice statements regardless of proof of payment. We were charged over $500 for a quoted $100 smoke alarm replacement. Over $500 for a new wifi connection. And they have yet to address an alarm issue on the panel for which I called three times months ago. UPDATE: I received a voicemail on 12/23 to c... read more
I inherited a security system from B-Safe when I took over a business. B-Safe has been difficult and expensive to work with. They did not try to understand my needs, and sent me an unnecessary technician and charged me for it. Updates to the system are incredibly expensive, and they are inflexible to my needs (for instance, they do not do any sort of networked fire alarms). They also will lock you into a two year contract.
Our business has been a long time Advent Security customer. I don't know what is happening over there but BSafe is horrible and has been for some time. Zero customer service. No replies to voice messages, emails, etc. False late invoice statements regardless of proof of payment. We were charged over $500 for a quoted $100 smoke alarm replacement. Over $500 for a new wifi connection. And they have yet to address an alarm issue on the panel for which I called three times months ago. UPDATE: I received a voicemail on 12/23 to c... read more
Called to set up a new service 3 times, even spoke to a supervisor and was never called back. Not a good feeling with a home security company. After the 3rd no call back i took my business elsewhere.
was a long time client of advent security and satisfied then by default went to B safe. Despite cancelling service last year via email and a phone call after to confirm, they continue to try to charge us. In addition equipment was outdated and essentially not communicating with their monitoring service and they were charging us all the while.
Frequently asked questions about Security On-Line Systems Inc
How is Security On-Line Systems Inc rated?
Security On-Line Systems Inc has a 3.1 star rating with 21 reviews.
When is Security On-Line Systems Inc open?
Security On-Line Systems Inc is open now. It will close at 5:00 p.m.
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