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Security Mutual Insurance Co.
- Insurance
- Ithaca, NY
About this business
Location details
2417 N Triphammer Rd, Ithaca, NY, 14850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They could pay on their claims. They could answer the phone, return calls, and be timely in settling their claims. Coming up on 5 months without a settlement on my claim. They have been avoiding, ignoring, and failing to communicate with my Public Adjuster. We are now going to appraisal and their appraiser will not take a phone call or return a phone call with my appraiser. They have 15 days to choose an umpire. That 15 days expires this Friday, the 17th, or the added expense of going through legal proceedings. As if paying ... read more
They could pay on their claims. They could answer the phone, return calls, and be timely in settling their claims. Coming up on 5 months without a settlement on my claim. They have been avoiding, ignoring, and failing to communicate with my Public Adjuster. We are now going to appraisal and their appraiser will not take a phone call or return a phone call with my appraiser. They have 15 days to choose an umpire. That 15 days expires this Friday, the 17th, or the added expense of going through legal proceedings. As if paying ... read more
They could pay on their claims. They could answer the phone, return calls, and be timely in settling their claims. Coming up on 5 months without a settlement on my claim. They have been avoiding, ignoring, and failing to communicate with my Public Adjuster. We are now going to appraisal and their appraiser will not take a phone call or return a phone call with my appraiser. They have 15 days to choose an umpire. That 15 days expires this Friday, the 17th, or the added expense of going through legal proceedings. As if paying ... read more
the worst customer service ever, rude and nasty. I would never recommend anyone. Maybe a great company but the reps are totally unacceptable with attitudes. Sorry to say. I will take my business elsewhere because of the customers service I received.
the worst customer service ever, rude and nasty. I would never recommend anyone. Maybe a great company but the reps are totally unacceptable with attitudes. Sorry to say. I will take my business elsewhere because of the customers service I received.
I work for this company and I am a policyholder. With over 3,000 claims per year, we have a very low complaint ratio. Please contact one of our professional independent insurance agents to experience a relationship with this insurance company for yourself. http://www.securitymutual.com/local_independent/default.asp
I work for this company and I am a policyholder. With over 3,000 claims per year, we have a very low complaint ratio. Please contact one of our professional independent insurance agents to experience a relationship with this insurance company for yourself. http://www.securitymutual.com/local_independent/default.asp
Frequently asked questions about Security Mutual Insurance Co.
How is Security Mutual Insurance Co. rated?
Security Mutual Insurance Co. has a 3.5 star rating with 43 reviews.
When is Security Mutual Insurance Co. open?
Security Mutual Insurance Co. is closed now. It will open at 9:00 a.m.
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