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Security First Insurance Group

3.7

About this business

Founded in 1984, Security First Insurance has built its reputation on integrity, professionalism, expertise, and quality of service. A full service company, we provide personal, business, life & health, and employee benefits insurance to our clients throughout the United States. As one of the premier independent agencies in Connecticut, we represent numerous property, casualty, life and health insurance companies.Your satisfaction is the key to our success. We will assist you in creating a comprehensive insurance program des... read more

Location details

255 Bank St, #1, Waterbury, CT, 06702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.718 reviews
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Audrey Krapf's profile image
Audrey Krapf 
6 months ago

A broker got us signed up with Security First. We had to pay $175 for an inspector to come in and do a full inspection. He said everything looked fine. We paid the annual premium up front. Then we received a letter dated 2/28 saying they were cancelling our policy on 2/26. Since that time, they have not refunded our money, over $1400. We've been told "the check is in the mail", but 10 days ago we were told that the check never really went out. The associate said it was being "expedited" and if we didn't receive it by today, ... read more

Kathleen Bishop's profile image
Kathleen Bishop 
9 months ago
Mikaela Tosto's profile image
Mikaela Tosto 
a year ago

At first I thought this was a good deal working with one agent who found me a "good quote" money-wise with the First Insurance Group, but after some time, I realized this was a terrible business deal. After a few days, they asked me to install their app, go room to room, appliance to appliance at my residential place and take pictures of my home for them!? If I am paying for the insurance policy you, the First Insurance Group, aren't you supposed to do that if I pay you? I have had policies with so many different insurance c... read more

Kristy Osborne's profile image
Kristy Osborne 
3 years ago

Steve is a great agent to work with. Very responsive and informative and was able to find the best savings for auto and home. Highly recommended!!! 

Cristen Gaetani's profile image
Cristen Gaetani 
3 years ago

This is the most professional and efficient buisness I have ever dealt with. My agent Janet Waugh is nothing short of amazing. She is always on top of everything, quickly responsive and very profficient. Her personality is super friendly and makes you feel like family rather than a client. She does not stop until you are compeltly satisfied and will get to the bottom of any issues that may arise. If anyone is looking for advice, help or an awesome friend, Janet is the woman you need to go to! Thank you Security First for hav... read more

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Frequently asked questions about Security First Insurance Group

How is Security First Insurance Group rated?

Security First Insurance Group has a 3.7 star rating with 18 reviews. 

When is Security First Insurance Group open?

Security First Insurance Group is closed now. It will open at 9:00 a.m. 

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