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Security Doctors
- Home Automation
- Chicago, IL
About this business
Local and Family owned. When you become a customer of Security Doctors, when you have questions you don't have to spend 30 minutes on the phone just to get to speak with the right person like you do with the other guys. Each customer has there very own customer care representative, and that person is available to you anytime to answer questions or concerns. That's our promise. Our Monitoring Center has over 30 years experience, protects over $100 billion in property and assets, and secures the more than 100,000 families and ... read more
Location details
939 W North Ave Suite 750, Ste 750, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We’ve used Security Doctors for about five years. The installation of our new system was pretty flawless and they were even able to add a sump pump monitor as a bonus. The team was professional and easy to work with. Subsequently we had a couple of intermittent connectivity problems with a sensor: this was remotely diagnosed quickly and they came out and installed a repeater to solve it. We’ve been very happy with them!
Security Doctors came to my home and helped me design a security system. There were choices they helped me learn about, answered all my questions. Together we set up a system that works really well. Their installers were very professional, caring and neat. Even though my system was installed years ago, I recently had a technical question and the follow-up I got was awesome. I would recommend anyone to consider Security Doctors if they want to design a system with a caring company that isnt just concerned with their profits.
Professional, honest, and trustworthy. Carlos installed my alarm system over 9 years ago and I recently reached out to him about security cameras Carlos promptly returned my call and scheduled an appointment. Carlos was as responsive, honest, and professional in answering my questions now as he was 9+ years ago. He carefully explained options and solutions and then he walked outside around the property with me to suggest possible camera locations for optimal coverage. Carlos is my trusted advisor.
I have updated this review at Carlos' suggestion for additional information/context. I called the contracted after hours answering service for a problem regarding the alarm system in my home. I was asked for my e-mail and told someone would "get back to me via email today or tomorrow". I was never offered a phone call until I requested one the same evening in a more timely fashion and then called back again requesting a phone call. Only after my second request, did I receive a call. While my current alarm system is not activ... read more
Pray you don’t have any issues after normal business hours or they’re absolutely useless. Horrific.
Frequently asked questions about Security Doctors
How is Security Doctors rated?
Security Doctors has a 4.6 star rating with 59 reviews.
When is Security Doctors open?
Security Doctors is closed now. It will open on Monday at 9:00 a.m.
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