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Securitec One, Inc
- Security Systems
- Medina, OH
About this business
Location details
965 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a long time customer, but now that key members of the staff have retired (Kathy) their customer service sucks! Every time they come out to fix, repair or update the system they end up breaking something else and want to charge you for the issue(s) they created!
Just had Securitec update and overhaul my old security/camera system. They did an incredible job installing and training my staff on the new system. The workers were kind, professional and super knowledgeable. Very pleased with my experience! Would highly recommend.
Been a life long customer and it’s always been a 5 star review. However, when it’s a local company you would hope some things like calling to put your system “In-Test” would route you to a human- that has changed. I was greeted with an AI chat bot trying to answer my questions which inevitably got it wrong, and sent the fire department due to a little smoke from the oven. You would think for the monitoring fee I could talk to a human for the 1 minute it takes to put the system in test, instead of cutting corners like this, a... read more
Car #80 needs a better driver. If they aren’t smart drivers I can’t imagine their business practices.
Just had a great service experience with this company. Extremely professional and knowledgeable. Overall great experience, would highly recommend them.
Frequently asked questions about Securitec One, Inc
How is Securitec One, Inc rated?
Securitec One, Inc has a 3.7 star rating with 15 reviews.
When is Securitec One, Inc open?
Securitec One, Inc is closed now. It will open tomorrow at 9:00 a.m.
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