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Secor Volvo Service Center

4.7

About this business

Secor Volvo Service Center has been Serving Southern New England and new London County for decades. Our team of professionals are here to make your Volvo Vehicle Service Effortless and hassle free. See why Secor Volvo Service is second to none for Volvo Repair and Maintenance in New London. Secor Volvo Service - Where Volvo Service Becomes Effortless 

Location details

575 Broad St, New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7326 reviews
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Mahesh Desai's profile image
Mahesh Desai 
on Google
a month ago
Sam's profile image
Sam 
on Google
a month ago

went in for service about the noise I was mentioning. Ended up they say they needed to grease the brake pad and that is 50 dollars. I was like $50 I would pay that, but after they did the work. They said is actually almost $200 and the grease did not help and I would need new brake pad. But I ended up paying almost 200 and not address any issue. Definitely taking my car elsewhere for service even though I bought the car here. 

P&S H's profile image
P&S H 
on Google
2 months ago

I am revising my post... every year since i posted a great review, this shop has been worse than the year before. Keith Mattingly is rude, dour, and unprofessional. Don't bring your car to Secor Volvo Service. While informing about my concerns when dropping off my XC60, Keith grumbled, "How many of these issues do you want to address at $170/hour?" I told him none, $0. So the first thing they did is put hundreds of dollars of charges on for diagnosing a vehicle with less than 50K miles... even after I emphatically told Keith... read more

Michael Shanahan's profile image
Michael Shanahan 
on Google
3 months ago

The Service Department was extremely helpful. We’ve had an issue with a noise seemingly coming from under our Volvo XC40, when it rains and at speeds over 60mph. We’ve complained since we purchased our 2021 Volvo, but they could never solve it. We complained again, when we brought the car in to SECOR Volvo, for our 60,000 mile check up. This time they told us it was being caused by lack of drain extensions on our Sun roof. The cost was $376. We argued how long we’ve been complaining. They agreed to half the charge because it... read more

Aimee Tooker's profile image
Aimee Tooker 
on Google
3 months ago

Always a terrific service experience with Keith! 

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Frequently asked questions about Secor Volvo Service Center

How is Secor Volvo Service Center rated?

Secor Volvo Service Center has a 4.7 star rating with 326 reviews. 

When is Secor Volvo Service Center open?

Secor Volvo Service Center is open now. It will close at 5:00 p.m.  

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