Seaview Health

Sharna Fennell 

on Google

a month ago

I have experienced multiple bad experiences with receptionist Lauren. Continually talked over, ignored, spoken down to and it really ruins the want to return i ask for the other receptionist who has been very helpful when in need of apps for ours sons paediatrician etc. The paediatrician is amazing kind caring Dr however themis receptionist over the 4 years we've regularly attend there has persistently had very poor customer service. I've heard this from alot of other people to. What an awful way to experience when being in ... read more

Kahlia Inman 

on Google

a month ago

My Son has been seeing Dr Christian Fiedler who is very kind & respectful however a particular reception staff, Lauren is so rude and obnoxious. Her tone is so condescending, I don’t know who she thinks she is. She interrupts and doesn’t let you speak and NEVER admits when she is wrong. This is not the first time I have had phone calls with her hence this review. From now on if she picks up I shall be requesting another receptionist. She should be warm and inviting on the phone not cold and down-right rude. I honestly don’t ... read more

Grace Kelly 

on Google

2 months ago

Very poor experience with the receptionist Lauren over the phone. She was very unhelpful and dismissive. Her tone was condescending, which left me feeling disrespected and brushed off at a time when I was simply seeking support from the clinic.