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Sears Optical
- Laser Eye Surgery/Lasik
- Gaithersburg, MD
About this business
Visit your Lake Forest Mall Sears Optical Located on the 1st floor adjacent Children's, for affordable and quality eyewear with style and service that families can trust. Friendly and caring associates work to ensure you and your family get more out of life with professional vision care. Your Gaithersburg Sears Optical welcomes most vision and insurance plans, including EyeMed. Visit us today for a complimentary eyewear adjustment and cleaning. *Eye exams available by Independent Doctors of Optometry at or next to Sears Opti... read more
Location details
701 Russell Ave, Gaithersburg, MD, 20877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Ripped a hole in my spare tire Found a nail in my tire that was really making it low Sunday afternoon. This was the only place I could find that could patch it before closing. They patched the tire fine but the serviceman wanted to switch out the spare, which was a better tire but on a different kind of rim from the others. In the process of removing the spare from the rim, the technician ripped a hole in the sidewall, making it useless. So now I have to find another spare tire.
Great Customer Service I have had work and called for advise and mechanical planning. I was helped by a Steven Brown who was very knowledgable and needed to look-up some information and call me. He called me within 5 minutes. I have read a few other reviews -- and I have 2 cars that I take to Sears and have not had any issue. It can be a mad house at times - and who on earth believes a Auto shop should be CLEAN? I highly recommend this location for service.
car stolen from sears dropped my car off for an oil change, and Bradley Simmons of sears(the perp) was doing donuts in my car 30 min after I dropped it off. Little did he know, I was sitting in the parking lot watching him. I then witness him get pulled over, and have the police report to prove it. What did sears do to correct this u ask....NOTHING. The general manager of sears told me it is "against their policy" to talk to the public about employees. She wouldnt even tell me if Bradley Simmons was working when he stole my ... read more
DO NOT GO HERE! WORST PLACE EVER. VERY DISHONEST. Went to get a new battery however when they installed it, they battery was bad and fried my computer in my car. Went back to Sears to have them fix it and they refused. Treated me like I was an idiot and degraded me in front of other customers. I will never go back there. I strongly suggest you do not go either!
Great customer service Not sure what these folks saw but I have always been given great customer service when I go to not only the Lake forest location but the Bethesda location as well.Great folks always try to take care of me in a very fair and polite attitude.I highly recommend going there.At times they seem to get busy but what service shop doesnt,I always try to be patient and understanding.
So unprofessional I went there because I had a nail in my tire. You're supposed to drive right into the garage for repair, but the garage door was down, so I had to park and search around for someone first. They told me it would take an hour and they would call my cell when it was ready, so I shopped in the area while they worked on it. More than an hour and a half went by and they never called, so I went back over there. The car was done, but they couldn't find it anywhere in their computer system, so it took a couple guys ... read more
terribly dishonest We went in because of a bad flat, and had to buy two tires. They recommended we rotate and balence the tires, and have an alignment done. We also asked them to check the brakes. The price was higher than it needed to be. But not mind-boggling.
Frequently asked questions about Sears Optical
How is Sears Optical rated?
Sears Optical has a 2.4 star rating with 16 reviews.
When is Sears Optical open?
Sears Optical is closed now. It will open at 10:00 a.m.
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