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Sears Optical

2.2

About this business

Location details

100 Neshaminy Mall, Eddington, PA, 19020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.219 reviews
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Brian Waters's profile image
Brian Waters 
7 years ago

Sears has the worst return policy of all department stores. It is 30 days. So if you buy something this black Friday, November 24 I guess you have to return it by December 24 or your out of luck . Dumbest policy ever. No wonder they are going out of business 

Felix Varshavsky's profile image
Felix Varshavsky 
7 years ago

Worst experience EVER Not only that the service department never communicated with us for delivery, never finished install, they actually damaged my equipment, costing me lost work. I filed an official complaint with BBB and seriously considering filing a law suit!!!! Sears, you should be ashamed of yourselves!!!! 

Earl Junior's profile image
Earl Junior 
7 years ago

The guy with the mustache has got to be THE most arrogant and useless employee in that store. He works by the grills and outdoor section. Complete a$$hole. 

Julie Farrington Uchniat's profile image
Julie Farrington Uchniat 
8 years ago

The checkout is a nightmare. They only have one cashier and there are at least 12 people in line. It is like this every time I come here. 

Joseph Jay Carry's profile image
Joseph Jay Carry 
8 years ago
Fran Galasso's profile image
Fran Galasso 
9 years ago

I don't know what happened to Sears they use to stand behind their products. Not anymore! I bought a lawnmower and it broke after one season they fixed it now the wheels are falling off such junk. Last year I bought a snow blower that I used maybe 3 times and now it won't start and the cord broke inside the engine. They are fixing it but that don't help me now before the first blizzard of the year. I will never purchase another thing from Sears. Since all their products seem to be junk now. Yeah they will fix it but doesn't ... read more

Cini Alex's profile image
Cini Alex 
9 years ago

I used to love Sears UNTIL I bought my king size beauty rest mattress. I had asked for a four man delivery team as I anticipated the mattress will be heavy and I didn't want them to scratch my new sanded and stained floors. They showed up with a two man team. They pushed and shoved the heavy mattress up the steps and scratched my floor entering the bedroom. Once I got a claim number it took forever to get an answer. Of course the delivery men returned to my house and denied doing anything wrong. Then they had the audacity to... read more

Linda Hess McVeigh's profile image
Linda Hess McVeigh 
9 years ago

False advertises and poor customer service. Make sure to read the signs because chances are that what you think is for sale is not. 

Rob Gair Heart's profile image
Rob Gair Heart 
9 years ago

Frequently asked questions about Sears Optical

How is Sears Optical rated?

Sears Optical has a 2.2 star rating with 19 reviews. 

When is Sears Optical open?

Sears Optical is closed now. It will open at 9:00 a.m. 

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