Sears Hometown Store's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sears Hometown Store

4.2

About this business

Sears Hometown Store in Sanford, NC is the local destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Also shop home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. 

Location details

2534 Lee Avenue, Sanford, NC, 27332, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.2123 reviews
Select a rating
Tammy B.'s profile image
Tammy B. 
3 years ago

I'm only giving a 1 because I have to give something. Great customer service unless you have a problem. They will then turn you over to the warranty service who does nothing but give you a run around. Then the store tells you they can't help because of the time frame. Brand new Kenmore refrigerator has not worked correctly since it was purchased. Should be replaced or refunded. Over five months in and still no resolution.  

Jane Lucido Wesley's profile image
Jane Lucido Wesley 
recommend  Recommended
5 years ago

I had a most wonderful experience there today. Sam was so kind and helpful. Loved it! 

Jackie Ryan Baranowski's profile image
Jackie Ryan Baranowski 
6 years ago

Exceptional customer service and values!! We will stop here first for all applicable items. 5 star 

Susan Rosenthal's profile image
Susan Rosenthal 
6 years ago

The employees have always gone above and beyond to help me and my family with what ever our purchase may have been. The courtesy and knowledge has always been exceptional. Where else can you order online and they will charge your batteries so you are up and ready to go. 

Michael Wilkinson's profile image
Michael Wilkinson 
6 years ago

To make a long story short the Customer service is awful and most of the young employees don't have a clue how they due things.Was going to buy a dishwasher but canceled because they couldn't give us a time and day of delivery . Don't know what happened to this place I bought a riding lawn mower a few years ago had no issues. It was bad enough this time were I won't be back. 

Adam O'Quinn's profile image
Adam O'Quinn 
6 years ago

I bought my craftsman lawn tractor here a few years ago. Craftsman customer service couldn't help me with the part I needed, but I walked in and Joffrey was able to take care of me on the spot. I highly recommend them. Thanks again Joffrey. 

Jimmy Coates's profile image
Jimmy Coates 
6 years ago

The only place I buy my tools. We bought two lawn mowers and about $400 in tools. I like to support family owned. 

Erin Michelle Smith's profile image
Erin Michelle Smith 
7 years ago
Tim Copas's profile image
Tim Copas 
11 years ago

Frequently asked questions about Sears Hometown Store

How is Sears Hometown Store rated?

Sears Hometown Store has a 4.2 star rating with 123 reviews. 

When is Sears Hometown Store open?

Sears Hometown Store is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com