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Sears Home Services

3.6

About this business

Location details

561 W Connexion Way #1, Columbia City, IN 46725, Columbia City, IN, 46725, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
3.613 reviews
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Bethany Littrell's profile image
Bethany Littrell 
a month ago

If I could give zero stars to Sears Home Services I would. We have paid for a Sears warranty for years. Over a month ago, our dishwasher needed repaired. Since then, the following have occurred... we have been rescheduled 6 times. Some of those reschedules occurred when it was known the technician assigned was out on medical leave... meaning I took days off of work when it was known he was not going to show up. 2 times a technician was supposed to arrive, called us, and thought we had the parts ordered when I had previously ... read more

Marc Fridner Joseph's profile image
Marc Fridner Joseph 
4 months ago

They are terrible 

jeff grothaus's profile image
jeff grothaus 
6 months ago

Francis is a great service provider! 

Mary Gignilliat's profile image
Mary Gignilliat 
7 months ago

I scheduled a warranty repair for the ice maker in my GE refrigerator through Sears Home Services. However, I was forced to use an AI bot because they no longer use human agents for scheduling. Although I repeatedly provided my street address, the bot recorded it incorrectly. When I received the confirmation, I manually changed it on the website, but apparently the update failed because the tech could not locate my home on appointment day, He had my phone number, did not contact me for the correct address. This was an epic f... read more

Walter Logan's profile image
Walter Logan 
7 months ago

On or about June 11, 2025, Choice Home Warranty assigned SEARS HOME SERVICES to repair the fault in my home AC. SEARS HOME SERVICES sent a technician to my residence on our about 17JUN2025. All was going good until the technician actually arrived. The technician was on scene for no more than 15 minutes before he declared the faulty issue was on the "electrical side" and would require an "electrician" to repair "the circuit breaker to the AC unit." I paid the ACU Technician fee of $85.00 and the technician departed. I had to ... read more

Frequently asked questions about Sears Home Services

How is Sears Home Services rated?

Sears Home Services has a 3.6 star rating with 13 reviews. 

When is Sears Home Services open?

Sears Home Services is open now. It will close at 11:00 p.m. 

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