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Sears Auto Center

3.5

About this business

Location details

400 Barrington Cross St, Ste 400, Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5351 reviews
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Fabian Hughes's profile image
Fabian Hughes 
6 years ago

Staff is minimal, always “set an appointment” but have your car a minimum of 5 hours. Don’t trust anything they say the have done to your car. Make sure you drive it afterwards with a technician to see if they performed the tasks you payed for. Even if they can’t fix your car, you still have to pay them and get offered nothing in return. Very disappointed with this location. Don’t know about others. 10/10 WOULD NOT RECOMMEND 

Zahida Zain's profile image
Zahida Zain 
8 years ago

The worst service ever.. Was told it will take an hour to diagnose the car it took over 4 hours n still all they can tell me is what I told them already. I guess they don't care about customer satisfaction their asked to speak to the supervisor but they refused until I kept asking. And they ruined my key!!!! Will not get out of the ignition. Never going back to the Sears auto center in cross creek mall, Fayetteville... Terrible I think the best thing Sears should do is shut down their auto department because they suck, or ma... read more

Lisa Keefer's profile image
Lisa Keefer 
8 years ago

2.5 hours to install one tire and I had an appointment. They also put 27% too much air in my tires after I warned them twice when I gave them my keys. DO NOT TAKE YOUR CAR HERE!!! 

Crystal Sanders's profile image
Crystal Sanders 
9 years ago

This place is a joke I had an appointment at 3 got there 10 mins early and it has taken them almost 3 hrs to complete an oil change so now I have to sit here and wait never again and all they can day is well its the best oil change you will get give me break if I could give them 0 stars I would 

Alvisha Pudding Stanley's profile image
Alvisha Pudding Stanley 
10 years ago
André Marcel Harris's profile image
André Marcel Harris 
11 years ago
Angela Macy's profile image
Angela Macy 
11 years ago
Travis Sæther's profile image
Travis Sæther 
11 years ago

Frequently asked questions about Sears Auto Center

How is Sears Auto Center rated?

Sears Auto Center has a 3.5 star rating with 351 reviews. 

When is Sears Auto Center open?

Sears Auto Center is open now. It will close at 6:00 p.m.  

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