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Sears Appliance Repair

4.2

About this business

Location details

1001 Rainbow Dr, Gadsden, AL 35901, Gadsden, AL, 35901, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.267 reviews
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Monica Crawford's profile image
Monica Crawford 
a week ago

Tech came first initial assessment on my broken dishwasher and ordered the part to be installed. 2 no show appointments (waiting all day since the service repair window is 8am-5pm) and now almost one month with broken dishwasher and the part sitting here to be installed. Only AI customer service available and it is not good at handling issues like this. Very frustrating experience. 

Linda Hodge's profile image
Linda Hodge 
a week ago
Brian Jennings's profile image
Brian Jennings 
2 weeks ago

She was severely lacking in people skills. I have used Sears Repair services almost all my adult life through manufacturers coverage and through Sears Warranty services. Most encounters were pleasant. Today I encountered someone looking a way to deny service instead of repair my appliance. I will never recommend SEARS. A&E or Chouce Home Warranty services again 

phillip whatley's profile image
phillip whatley 
3 weeks ago

Jeremy was amazing. 10 minutes tops 

Kim Latimer's profile image
Kim Latimer 
4 weeks ago

The technician never showed up to put the parts in the dishwasher, and never contacted us to tell us he wasn’t going to make it. BUT Sears text is showing like the tech actually came although he never did. Never called to let us know anything. Nothing. Sad report. We have been Customers with Sears Master Appliance Plan for 20 years. Never had such issues as we have with our refrigerator tech or dishwasher tech as we have experienced this last year. 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.2 star rating with 67 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 10:00 p.m. 

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