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Sears Appliance Repair

4.5

About this business

Location details

1 S Tunnel Rd, Asheville, NC 28805, Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.5153 reviews
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filomena mulkeen's profile image
filomena mulkeen 
a month ago

He was competent and efficient! 

Elizabeth Quinn's profile image
Elizabeth Quinn 
a month ago

EDIT: The Sears bot responded with a canned response saying that this "isn't the service they aim to provide"...well, it clearly is as you can see with a little scroll of other reviews just like mine. The bot did leave a number to call. Unless they can give me my time back I don't see the point in calling- probably not a human on the other end, anyway. TLDR: Technician was great, the company is awful. The "arrival window" given is 8am-5pm. I uploaded all of the information asked for (videos, serial numbers, everything) but S... read more

Taylor LaPointe's profile image
Taylor LaPointe 
a month ago

Scheduled 3 days in advance for Monday 8am-5pm. Update said technician would arrive between 10-11am and they would call if delayed. They never called. At 4:30pm I got an update that the technician would arrive between 4:30-5:30pm. Then at 4:50pm I was rescheduled for two days from today. Not acceptable Edit: as I discovered in trying to find out where my technician was yesterday, this is an AI only company and there are no live agents available. So where you see the owner response below just know I did try to contact them an... read more

Taylor LaPointe's profile image
Taylor LaPointe 
a month ago

Scheduled 3 days in advance for Monday 8am-5pm. Update said technician would arrive between 10-11am and they would call if delayed. They never called. At 4:30pm I got an update that the technician would arrive between 4:30-5:30pm. Then at 4:50pm I was rescheduled for two days from today. Not acceptable 

John Agnew's profile image
John Agnew 
2 months ago

Nicholas knows his business….quickly identified the problem on his initial inspection and ordered the needed part. The part arrived in three days and he installed it two days later..the replacement was completed in minimal time. Great job! 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.5 star rating with 153 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 10:00 p.m.  

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