This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Lihue, HI
About this business
Location details
4303 Nawiliwili Rd Ste 100, Lihue, HI 96766, Lihue, HI, 96766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | 6:00 a.m. to 5:00 p.m. |
Sears sends me emails about Sears Kapaa with promotional discounts but they actually no longer exist on Kauai. They also no longer let customers talk to a live person any longer. The only contact is with an AI Bot that can't answer anything but the most basic questions. IT's pretty sad to see the continued demise of Sears has only been accelerated. I thought the management in the past was terrible but they have taken the company to a new low.
Do not bother calling this company. They don't exist on Kaua'i, but they don't tell you that and leave you thinking that someone will call you to schedule the service call repair. No one calls.
Dereck is always friendly and knowledgeable.
Terrible he literally left the dryer unhooked because he was too lazy to actually get a longer duct that would reach and be able to be hooked up so we took a dryer that worked fine and literally made it not work at all. We wish he never came.
I would like to give you zero stars! I've never had problems with Sears repair until now. You can only talk to a non person now, "Sam" the AI that is so unhelpful. Parts were never ordered by the technician that first came out, I was charged over $500 for the repair, the appointment was rescheduled repeatedly over the past month because parts hadn't arrived. I contacted Sears this am and the AI said no parts were ordered. service ordered. So I made an appointment to try again, no one showed for the appointment. I called to r... read more
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.4 star rating with 108 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com