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Sears Appliance Repair
- Appliances & Repair
- Waldorf, MD
About this business
Location details
11170 Mall Cir, Waldorf, MD 20603, Waldorf, MD, 20603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
EXCELLENT TECHNICIAN/ REPAIR-A+****SCHEDULING/ CUSTOMER SERVICE process via ph-website- discontinue use of a faulty process! REVISIT then update this cumbersome/ ineffective process for 'scheduling'. ***IF interested in customer satisfaction: schedule for shorter windows of time (7AM-12 N) or (1PM-5PM); hire additional technicians; integrity update w/ accurate professional info.*UNPROFESSIONAL-UNETHICAL-LACK OF COUSTOMER SERVICE; CONSTANT CALL-ROUND ROBIN INEFFECTIVE PROCESS (TOTAL CALLS FOR US=32); MORE THAN 8 NO SHOWS FOR ... read more
Absolutely worst service you will ever get to fix your appliance!! DO NOT USE this service! They will scam you! All calls are AI- there is absolutely no way to get a live agent. The first service call the guy did absolutely nothing when he came but told me I needed to order the most expensive part I could then no showed on the scheduled day to replace it then because everything is AI only for days the system wouldn't let me reschedule. Finally was able to reschedule and finally they came but this time they actually took the ... read more
I have a oil heater ignition coil failure that required removal of four screws and replacement of unit. The technician was totally incompetent and had no clue how to diagnose or repair the unit. He took my money and forged my signature stating I accepted the job as finished. What a great lawsuit. There is a reason Sears has gone bankrupt with this kind of service.
I recently had an appointment regarding an issue with my Whirlpool double oven not working. A&E Factory Service sent a technician named Nasr S. Unfortunately, I was very dissatisfied with his attitude and overall demeanor. He was not personable and seemed dismissive throughout the visit. I explained the error codes that had appeared on my oven. He performed a few temperature checks and connected a meter, then concluded that the oven was fine. The entire testing process lasted less than 10 minutes, which I felt was insufficie... read more
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.3 star rating with 414 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 7:00 a.m.
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