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851 N Central Expy, Plano, TX 75075, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 10:00 p.m. | |
Tue | 6:00 a.m. to 10:00 p.m. | |
Wed | 6:00 a.m. to 10:00 p.m. | |
Thu | 6:00 a.m. to 10:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 10:00 p.m. |
Knowledgeable, thorough, friendly and seemed to go out of his way to help.
Tech didn't really seem to know the job; suggested I wait 24-48 hours before the internal temperature of the refrigerator would reach ideal cooling temperature. It never happened.
My technician was efficient, knowledgeable & very personable. He installed my ice maker in no time. He told me that not having a filter meant I do not have filtered water. The previous technician took the filter out & left it out leaving me with unfiltered water. I hope I'm nearing the end of the unending repairs of this refrigerator that I don't even like. I'll soon be wishing I had gotten a whole new refrigerator as this one is a complete disappointment.
Do not EVER use this service. Their scheduling software is horrible. You have to agree to a 8 hour window for service. They may show on the scheduled day, but maybe. Then, they will just reschedule you for another day at will. Oh, I called their customer service, but you go straight to India where their people can send an email that does nothing. You can’t talk to anyone who counts. Wanna speak to a manager? They’ll call you in 24 hours or so. Unbelievable. This company is horrible in every way.
Awful
Sears Appliance Repair has a 4.3 star rating with 159 reviews.
Sears Appliance Repair is open now. It will close at 10:00 p.m.
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