This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Plano, TX
About this business
Life is too busy to wait for appliance repairs. Sears Home Services in Plano is ready to help with same-day and next-day repair appointments to get your appliances back in working order quickly. Whether it's your washer, dryer, refrigerator, dishwasher, or range, Plano residents have trusted us for more than 60 years to provide reliable service. Our factory-trained technicians are skilled in repairing all major brands, including Samsung, LG, Whirlpool, GE, Frigidaire, and Kenmore. No matter where you purchased your appliance... read more
Location details
851 N Central Expy, Plano, TX 75075, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The technician ripped us off. He spent 20 min to replace a $10 fuse and clean a thermostat and charged $300 for labor. I called customer service after spending 2 hrs trying to get the right number and navigating through the various menus only to be told they can't do anything until the payment is processed which takes 72 hrs. Don't use this repair service!!!!! Update; Sears contacted us via email, provided the standard phone no. and website address. Finally reached the customer care team who offered a $10 discount. Still uns... read more
The technician ripped us off. He spent 20 min to replace a $10 fuse and clean a thermostat and charged $300 for labor. I called customer service after spending 2 hrs trying to get the right number and navigating through the various menus only to be told they can't do anything until the payment is processed which takes 72 hrs. Don't use this repair service!!!!!
HORRIBLE CUSTOMER SERVICE!!! ...AGAIN, and AGAIN and AGAIN! they only do what's 'written down', zero flexibility!!! UPDATE: after reading the 'canned' response from the 'Sear Home services (owner)', I call the number that 'the owner' suggested that I call for further assistance .... SAME song and dance, same customer service personnel ... same 'buy the non-flexible "rules" that the customer service personnel HAVE TO "read' me.... same "I'll summit your request" ...same lack of understanding. I DO HAVE TO GIVE the customer se... read more
They are horrible, give wrong diagnosis, don’t write it down for tracking purposes, say you refused service, THEN, charge you for wrong diagnosis, AND then will not refund you, ***AND*** will not respond to emails!!! PLEASE, get some other company!!! They used to be the best company ever, now…. among the worst!!! AND their customer service is horrible/nonexistent …… you WILL wait forever on hold, finally get very nice young lady (that tries) that doesn’t understand what incandescent lightbulb means, transfers to another nice... read more
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.3 star rating with 107 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open tomorrow at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com