This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Orange Park, FL
About this business
Location details
1910 Wells Rd, Orange Park, FL 32073, Orange Park, FL, 32073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
I was quoted $800 to replace a $200 part on my 1.5 year old washer. I ended up just purchasing the part myself and replaced it in under an hour. At minimum a 100% markup on the required labor and materials to make the repair.
I dont understand how this company employs a technician that's very rude and unprofessional I had a guy named Randy Scheel came to visit my AC couple times with a nasty actitude I asked him couples questions about concerns of my AC this man I had nasty answer and look at me with angry face He refused answer my questions and turned his back to me while yelling at me saying contact your warranty company . This man then went to his Van and sitdown for over one hour inside of the Van My AC is not being fixed . Is not Cooling or ... read more
My washing machine suddenly stopped working. We use it every day, especially for work clothes - it's absolutely necessary. I was happy that Sears could come out within the next 24 hours. However I'm not sure the technician really knew what he was doing. He ran some diagnostics on the machine. Never took a panel off to see what the problem might be. Said I needed 2 parts replaced for almost $700! I asked him if he could break down the parts & labor. No, he could not, because he uses an app that just gives him totals. The othe... read more
Do not waste your time with this company! I was scheduled for an appointment and they cancelled three different times on the day of service in which they gave me an arrival time of 8am-5pm. Who does that ??!! All communication is through AI so you can’t speak directly with anyone. So frustrating! I would never use them again solely on their customer service. Do not use them !!!!
This company is non-customer centered. You cannot talk to a person, only schedule online, and on a TWO separate scheduled appointments, they are a NO-SHOW. No phone call, no text message, just a NO-SHOW. Then to reschedule, it’s 2 more days out. This is very difficult when you have the AC not working in the summertime in Florida. Don’t bother with this group, keep looking for others.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.4 star rating with 559 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 11:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com