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Sears Appliance Repair
- Appliances & Repair
- Dalton, GA
About this business
Location details
1308 W Walnut Ave, Dalton, GA 30720, Dalton, GA, 30720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
I attempted to call and schedule repair, but was greeted by an 'AI agent'. I asked for a human but I apparently angered the robot as I was told they only use bots and humans no longer exist. Gee, I wonder why Sears closed all their stores? I was honestly hesitant to call anyway based on my last experience with Sears, but I can say with out a doubt I'll never do business with any company that doesn't use humans to answer their phone
Glen was scheduled to come to my home for a repair between 8-5. I sat home all day and waited. At 5:30 I cancelled the appt. Will not call them again.
Our service tech, Christopher, did an excellent job repairing our refrigerator. He deserves 5 stars. However, Sears Home Services company gets 0 stars for their extremely poor customer service. No live person to speak to, only AI communication. This company gets a F for customer service and also for canceling appointments on the day of a scheduled appointment. It took 3 weeks for the refrigerator to be repaired. Never use Sears Home Services again !!!
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.3 star rating with 41 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 11:00 p.m.
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