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1 Chesterfield Center, Chesterfield, MO 63017, Chesterfield, MO, 63017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 10:00 p.m. | |
Tue | 6:00 a.m. to 10:00 p.m. | |
Wed | 6:00 a.m. to 10:00 p.m. | |
Thu | 6:00 a.m. to 10:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 10:00 p.m. |
We have been scheduled for service on our dryer 6 times. They have never come and there is only a boy to talk to. Wastes hours and still no service
Our washer was fixed and the repair man did fine work but the customer service with only AI was terrible. We were given a time frame when the repair man would show up 1pm-2pm he was early 12:20 and there was no way to let him know someone was on the way within 5 minutes since we were expecting him at 1pm so he left with no way to contact him. Which made for another day of me taking off work again.
Prompt, friendly and helpful. A credit to Sears, finally someone to actually talk with person to person to help with my situation. However, the automated/virtual service is a joke! I will never buy another Sears product or service or recomend it to anyone!
John seems to be a quality person and technician however your company didn't want to fix our washer because it would cost your company to much money, but that's why we bought the extended warranty. ISSUE REMAINS UNRESOLVED!
Sears Appliance Repair has a 4.4 star rating with 307 reviews.
Sears Appliance Repair is open now. It will close at 10:00 p.m.
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