This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Middletown, DE
About this business
Location details
600 N Broad St Suite 9, Middletown, DE 19709, Middletown, DE, 19709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 10:00 p.m. | |
| Tue | 6:30 a.m. to 10:00 p.m. | |
| Wed | 6:30 a.m. to 10:00 p.m. | |
| Thu | 6:30 a.m. to 10:00 p.m. | |
| Fri | 6:30 a.m. to 10:00 p.m. | |
| Sat | 6:30 a.m. to 10:00 p.m. | |
| Sun | 6:30 a.m. to 10:00 p.m. |
Appalling experience with @Sears from start to finish. First, tried calling multiple times to book an appointment - your AI “Samantha” NEVER successfully books anything. When I mentioned this, your rep had the audacity to say “you’re the only one saying that - others can book fine.” So I’m lying about your broken system? Finally booked online (not under warranty). Technician came to my home, assessed the issue, and instructed me to call your warranty department to convert it to a warranty claim since it IS covered. Called wa... read more
This company canceled 3 times rescheduling without taking to me. Then a technician did not show on the 3rd time and they sent me an email acting like they came and took care of my issue.
A Disappointing Experience with Sears Home Services As a frustrated customer of Sears Home Services, I feel compelled to share my disheartening experience with their incompetent management and unreliable scheduling system. The inefficiency and lack of accountability at Sears Home Services have left me with unresolved appliance issues and a deep sense of dissatisfaction. One of the most glaring issues with Sears Home Services is their abysmal scheduling system. Appointments are frequently canceled at will, causing tremendous ... read more
The worst service ever!!! I mean ever! I contacted them to repair my furnace and I was next on the list for two days straight. Their customer service line is outsourced and offered absolutely no help! Avoid Sears Home Service!!!!
Absolute worst service, do note use! The local technicians are decent folks and know what theyre doing, but the customer support center is absolutely worthless. I waited two weeks for the follow-up appointment (parts had to be ordered), but the wrong parts were delivered and support was worthless. There is no one with Sears actual to talk to to fix the problem.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 2.7 star rating with 25 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 6:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com