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Sears Appliance Repair

4.5

About this business

Richmond residents depend on Sears Home Services for fast and dependable appliance repair. A suburb just east of Oakland, Richmond offers many urban adventures that you won't want to miss out on while dealing with appliance failures. Trust Sears Appliance Repair in Richmond to be your service provider so you can continue to enjoy this vibrant area. Our local technicians are factory trained to repair any brand and type of appliance including washers, dryers, refrigerators, dishwashers and range. We fix any appliance no matter... read more

Location details

2300 Hilltop Mall Rd, Richmond, CA 94806, Richmond, CA, 94806, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 8:00 p.m.
Tue4:00 a.m. to 8:00 p.m.
Wed4:00 a.m. to 8:00 p.m.
Thu4:00 a.m. to 8:00 p.m.
Fri4:00 a.m. to 8:00 p.m.
Sat4:00 a.m. to 8:00 p.m.
Sun4:00 a.m. to 8:00 p.m.
4.5256 reviews
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Andree G.'s profile image
7 years ago

repair??? my front loading washing machine needed a new hinge--which I ordered and received before the repairman was scheduled. He showed up on dec 20, installed the hinge, and everything functioned fine.But 2 days after his visit, nothing worked! All it said was: door open. Of course IT IS OPEN since we cannot close it. We were very inconvenienced by the very long wait--20+ -- days before a repair person showed up. And now still NO WORKING washing machine. Call 510 548-9111 to set up a same day repair 

Marian B.'s profile image
7 years ago

Sears Appliance repair always sends a knowledgeable person to work on your appliances. He was very efficient and installed our new ice maker in a very short time. I highly recommend this service. 

John D.'s profile image
7 years ago

Repairs to my hot water heater were fast, efficient and professional. Job was completed with 100% satisfaction. Thank you! 

John S.'s profile image
8 years ago

First, the technician could not find my house. He was knocking on my neighbor's door although the house numbers are clearly visible. The service technician said he completed the repair on the clothes washer but when we went to use the washer 4 days later it was making the same noise. Another call to the service center resulted in not being able to schedule a return service appointment for another 11 days. We were stuck with a machine full of wet laundry and water. Scheduling said they could not get anyone out any earlier. 

Hali H.'s profile image
8 years ago

I have a Sears appliance plan, so this visit was for maintenance rather than repair. The technician was friendly, competent and efficient. He had to look at my stove, refrigerator, washer and dryer and did all four in good time but without rushing. He was able to stop the noise in my dryer (fortunately it was an easy fix) and completed everything to my satisfaction. On a scale of 1-10, he was a 10. 

Lauren B.'s profile image
8 years ago

So happy with Sears service response time, and repair help. Much improved from the last attempt at repair service with a technician where I had to wait about 12 days with a broken wash! This time around, the response was prompt, technician was pleasant, honest & informative, and I wouldn't hesitate to call them the next time I'm desperate for repairs! 

Felecia A.'s profile image
Felecia A. 
8 years ago

Repair technician was professional & knowledgeable in repairing my whirlpool washer. Appliance repaired quickly & still operating as if new. 

Elisabeth julie D.'s profile image
Elisabeth julie D. 
9 years ago

Washer wouldn't cycle past filling up,so called Sears repair. Came out the day after Thanksgiving. Checked with me a number of times to verify repair date and time. Kept me informed by texts when repair person would arrive. When he arrived he quickly identified the problem. He verified that he had the necessary part with him, but was able to fix the problem without replacing the part. He explained things as he went along then processed my credit card payment and was finished in less than an hour. I was VERY pleased with the ... read more

James G.'s profile image
9 years ago

I have called the service dept multiple time to file a formal complaint against the technician. Third time coming out to fix refrigerator. Did not fix it. So far nothing is resolved. Technician so bad that I needed to tape our interactions Refused to help unless I paid him $140 for service call. As appliances are covered by warranty this should not have happened. As soon as he was paid he gathered his unused tools and left Now I have the joy of taking even more time off to have the same issue fixed. Next time that Sears is a... read more

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.5 star rating with 256 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 8:00 p.m.  

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