This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Iowa City, IA
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more
Location details
851 Highway 6 East, Iowa City, IA, 52240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I scheduled a dish washer maintaining and cleaning service, and when I scheduled it, I was told it was just a $100. Today, the guy came to home and did the exact work (no new parts installed, no fixing anything), but he charged me $140. I called Sears Home Service customer service, and was transferred to 3 people before one lady talking to me. She said $100 is the minimum charge, and the actual charge depends on the geological location. Cheater! Sears Home Service. When I scheduled the service, the agent already where my hou... read more
I made s as n appointment that was over two weeks out on my close washer. The technician was to arrive between 8:00am and 5:00pm. The technician sent a text giving a late afternoon arrival. The technician never showed up. We I called the office the next day they could only give me a new appointment 1 month out. Their response was unacceptable. I should have been put on the first visit the day after the scheduled day. I find their attitude unprofessional.
Never showed. I'm done.
The lady i spoke to was rather rude
This has been, hands-down, the worst customer service of my life. We have been without a dryer for five months, and after at least 8 contacts with customer service, they still don't even have my first name right in their files. They have rescheduled our appointments multiple times with no explanation or apology. We take days off work to be there during their four-hour window only to be told with short notice that the appointment is cancelled. They overcharge ridiculously. Do not use them under any circumstances.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 2.7 star rating with 14 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com