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Sears Appliance Repair

3.8

About this business

Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more

Location details

4807 Outer Loop, Louisville, KY, 40219, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
3.8158 reviews
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Roger L.'s profile image
6 years ago

Worst experience I have ever had. If I had known it would take three visits, three different repairman and over a month to fix our dryer, I would have just bought a new one...........and it would not be a Kenmore. 

Karen C.'s profile image
8 years ago

This email says repair, but on the Sears employee's work order it was a preventive maintenance order. Not happy at all my washer still leaks water on the floor sometimes when it's washing. NOT HAPPY AT ALL. And the employee that took my repair call told me that that was something that was normal for it to leak. I've had washers for over 40 years and I've never had one to leak. GUESS THEY DON'T MAKE MAYTAG'S LIKE THEY USED TO. The repair people aren't lonely with mine. 

Allan P.'s profile image
8 years ago

Scheduling online was relatively easy. Received text reminders of scheduled appointment. Technician (Jason) called when he was on the way. Because of his knowledge and experience with Samsung washers, he was able to fix the problem WITHOUT unstacking the dryer; a real time saver. He insured the problem was fixed and there were no leaks before leaving by running several cycles. He gave me his cellphone number to call should I have any problems. A very pleasant person. I would recommend Sears Appliance Repair to anyone and wou... read more

Phyllis G.'s profile image
Phyllis G. 
8 years ago

Horrible experience....will never use them for anything again.....repair center is a joke to deal with, was told lies, was hung up on, tried to get a manager to complain and refused to let me Speak to anyone....can't even give them one star 

Holly L.'s profile image
9 years ago

Worst service I've ever experienced. If I could give zero stars, I would Six repair visits, four different parts, the rudest repairman ever, and more than two months later, and I still have no washing machine. I wouldn't wish these guys on my worst enemy. The original problem was a bearing, which they fixed, but then broke the electronics by banging on my washer for nearly an hour with a hammer, then flat out denied they did it, even though I watched them do it. Needless to say, I will not be using them, and I ended up buyin... read more

Barbara C.'s profile image
Barbara C. 
9 years ago

My experience with the Repair done on October 13th was very favorable. My technician was very pleasant precise and repaired the problem with my dryer quickly. I really appreciated his involvement and service. Thank you ! 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 3.8 star rating with 158 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is closed now. It will open at 9:00 a.m. 

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