This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Chesapeake, VA
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more
Location details
2001 S Military Hwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Sears Home Services Protection Warranty is terrible. The technicians are generally good but the organization and communication is very poor. Service cancellations are standard, items take weeks to months to fix while you’re strung along making payments for service that isn’t happening on any reasonable timeline. Stay away.
Service is less than good. Order wrong parts, unable to speak to service manager. Still appliance is not working correctly. Frozen eggs, 🥚 tech lies about situation with freezing in refrigerator. As he was leaving he destroyed a plant I have. Found part of my plant on ground. I will never want sears tech in my residence again.
After initial diagnosis and ordering of parts the repairman didn't show up to complete the service twice after scheduling. Once he did show up the original repairman misdiagnosed the problem and estimate doubled in cost. Throughout this process there is/was no way to reach a live person. The webpage to track status was not updated not was the automated phone line. I was given a partial refund for my troubles but the waste of time and hassle in dealing with them makes it not worth the trouble. Definitely do not recommend them... read more
Repairman never showed. There is no way to reach a live person. Definitely do not recommend them or the subcontractors they use.
I called my warranty company July 21st and they contacted Sears.I got a text that I would have a virtual visit ( not physical visit) on July 30th..I called Lighthouse Mechanical..Lighthouse sent a technician July 22nd to fix my air-conditioning and it only cost $162..God be the glory.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 3.9 star rating with 287 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com