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Sears Appliance Repair
- Appliances & Repair
- Richmond, VA
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Ser... read more
Location details
4100 Tomlynn St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Without a doubt, the WORST customer service anywhere. Take DMV, Comcast, Wells Fargo and the US Post Office, combine them and multiply by 10 and you are still no where near the bad customer service here. Local office won't answer the phone, foreign call center is clueless, service trucks aren't well stocked so they never have the part, have to come back in two weeks, problem still not fixed. Repeat process, in my case, three times, still not fixed. All aspects are awful, but specifically, the Richmond Service Manager, Tim. R... read more
The worst customer service period. Sold me the wrong part and for two months gave me the run around. The guy behind the counter told me that they don't pick up the phone if they have customers, and for two months, they haven't picked up my call. Sears has really gone down hill over the years in terms of customer service. Sad.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 2 star rating with 17 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 10:00 p.m.
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