Sears Appliance Repair

Michael M. 

on Birdeye

4 years ago

Service techs are friendly, informative, and efficient. I cant say the same about the warranty company's decisions about stocking frequently failing parts on their service trucks. It took 2 weeks to get an appointment date and another 2 weeks to get the replacement parts for our LG dryer. This warranty is overpriced for the level of service performed. Looks like the company that bought Sears is one of those Leveraged Buyout sharks: Buy a failing company for 5 cents on the dollar, under-perform on any contractual obligat... read more

Olivia D. 

on Yellow Pages

6 years ago

We have had our washing machine repaired at least twice a year, since 2005. Sears has been where we shop since 1975, but this washer had some serious problems. We finally got a technician, Lorenzo, who was so thorough and conscientious about his job, that the machine runs better than when it was new! Thank you Lorenzo. 

Fred S. 

on Yellow Pages

6 years ago

Technician was personable, helpful and professional. Unfortunately he misdiagnosed what the problem was with my refrigerator. He quickly came to the conclusion and ran a test that "verified" the problem was the refrigerator thermostat. Spent a fair amount of time trying to sell me a service contract rather than identifying the real problem. (Second Sears repair tech I've had in this last 2 months (dryer problem) who spent lots of time selling a service contract but the first did fix my problem.) I spent 2 days tracking down ... read more

andycrew21 

on YellowBot

7 years ago

good Sears Auto center provides auto parts for affordable prices.www.carcoverstore.com/ 

andycrew21 

on YellowBot

7 years ago

good Sears Auto center provides auto parts for affordable prices. 

Todd B. 

on Yellow Pages

8 years ago

Overall I am happy with Sears Appliance Repair. The technician was able to quickly diagnose the problem ordered the parts for our dishwasher and on the second appointment quickly replaced the parts. The only negative was it took two weeks to get the second appointment. 

Ming lam C. 

on Yellow Pages

8 years ago

The service was set up for water found in the drawers. The technician said he knew the problem very well and guaranteed me the problem will be fixed with the new parts. The problem came back 2 weeks later. I need a follow up service. Hopefully this time, the servicemen will do a better job. The 1st service was on 9/14. The 2nd was on 9/29. After about 1 week, we found water again. They will come again on 10/24. 

Patrick K. 

on Yellow Pages

8 years ago

Knowledgeable and efficient. Repair took almost 3 hrs, & they knew what they were doing. I was apprehensive based on previous experience but these guys rock? 

Carmen F. 

on Yellow Pages

8 years ago

I was very dissatisfied with my service. There's never sooner appointments available. I've been without a washing machine for the past 10 days and the technician that helped us was unable to fix our machine. Now we have to wait another 5 days to get another technician to stop by again.