This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- New York, NY
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more
Location details
283 Platinum Ave, New York, NY, 10314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I'm very disappointed, not only for the long time it toke the fix the washer, but to make matters worse, they left the old parts in the premises, I.dont know what to do or how to get rid of them.
I am extremely disappointed with the service received from Sears under the Master Protection Agreement which I renewed for several years. Sears will not receive future business from me as a result of the last five services on my Kenmore Washer which is still not resolved. Each time a service technician arrives they each diagnosed conflicting issues with the washer. The MPA expired on 8/3 but they did honor the service for 90 days. However, they did not resolve the issue or honor the MPA terms. I also opened a case with the S... read more
We'll never work with them again. They didn't honor the 20% off coupon and have yet to hear back from them after calling in the complaint.
i agree with the other customer. i would give this service a 0 if it were possible. i have a problem with my washer and dryer. the first repairman came as scheduled and told me they were both fixed. when i went to use them, neither appliance worked. then another service man came and said i needed two parts for the machine. they came, but no one has been back since to fix the appliance. they scheduled three times. i cancelled doctor's appointments, hair appointments, and others, just to sit home and wait sometimes 7 hrs for t... read more
Professional great job on time. To bad the Sears corporation is run by fools. To bad Kmart took over Sears
If I could give this zero stars I would. Worst customer service!!!! Never showed up to fix the heat after they diagonsed the problem, leaving us with no heat in 0 degree weather since last week.They never called or planned when they would show up. No one has yet to show up and when you call back, you get transferred to several different departments. They do not know what theyre doing and they say they will send someone right away and still NO ONE shows up. Absolutely disgusting. All of customer service tells you the same thi... read more
I ordered a furnace maintenance and it should be $129. When the service man told me that one of the sensor needed to be cleaned and it will cost me $280. .... I felt like I just got robbed.. All he had to do is to take the little tiny senor out and cleaned it. That was a lot of money and how come is not part of the maintenance? I don't think I will try Sears service ever again.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.2 star rating with 318 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com