Sears Appliance Repair

Krishna Williams 

on Google

2 years ago

I made my first call to have someone come out and look at my refrigerator in late March. They came out 2 weeks later, told me a part had to be ordered, and they would come back 2 weeks later. When the tech came back, he discovered the wrong part was ordered. He sent in a request for the 2nd part and said he would be back in another 2 weeks. Two more weeks went by and the part never came so I had to use the chat feature to contact Sears multiple times asking about that part that was ordered. They kept talking in circles. When... read more

Deanna Sieting 

on Google

2 years ago

We received the part so set up Saturday repair. First off no call before arriving. Was here at 8am. He put the part in, but never set the temperature. Or made sure it was working. 1 hour later I opened the fridge and light were flashing doing what it did before . So I called get the tech back. He never came, no calls from Sears. So I was looking for a reset buttoned not see one, so I tried pushing the up arrow on the left side of the panel. And it has worked ever since.Sill now call from Sears to reschedule my repair. 

Dan Stuart 

on Google

2 years ago

The service person was highly professional, knowledgeable and polite. He explained his diagnosis, described his activities throughout the repair, and also provided good advice and energy-savings tips. We have nothing but high praise for the company. 

Mary Jane Horner 

on Google

2 years ago

John was great. Came twice to find out what the issue was, ordered the parts and came back 3 weeks later to put everything together. He did a temporary fix to the washer so we could keep using it until he returned.