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Sears Appliance Repair
- Appliances & Repair
- Ann Arbor, MI
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more
Location details
900 Briarwood Cir, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I made my first call to have someone come out and look at my refrigerator in late March. They came out 2 weeks later, told me a part had to be ordered, and they would come back 2 weeks later. When the tech came back, he discovered the wrong part was ordered. He sent in a request for the 2nd part and said he would be back in another 2 weeks. Two more weeks went by and the part never came so I had to use the chat feature to contact Sears multiple times asking about that part that was ordered. They kept talking in circles. When... read more
We received the part so set up Saturday repair. First off no call before arriving. Was here at 8am. He put the part in, but never set the temperature. Or made sure it was working. 1 hour later I opened the fridge and light were flashing doing what it did before . So I called get the tech back. He never came, no calls from Sears. So I was looking for a reset buttoned not see one, so I tried pushing the up arrow on the left side of the panel. And it has worked ever since.Sill now call from Sears to reschedule my repair.
The service person was highly professional, knowledgeable and polite. He explained his diagnosis, described his activities throughout the repair, and also provided good advice and energy-savings tips. We have nothing but high praise for the company.
John was great. Came twice to find out what the issue was, ordered the parts and came back 3 weeks later to put everything together. He did a temporary fix to the washer so we could keep using it until he returned.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4 star rating with 284 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 9:00 a.m.
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