Sears Appliance Repair

Rick Berry 

on Google

3 years ago

See Erin's review below, same exact thing happened to me. The part was covered under warranty I figured the labor since the tech was here about 2hrs is about $300 per hour. Plus on mine it needed additional part of a board that was out and that was not covered another $300+. This all started August 1st, second part put on 8/15, I called back and was told the repairman could not return to 9/1, I tried to explain to the call taker that the repairman was just here but to deaf ears in a foreign country who had a script to go bac... read more

erin soleto 

on Google

3 years ago

DO NOT USE THESE PEOPLE! BIGGEST RIP-OFF! My 5 year old Kenmore refrigerator stopped cooling the fridge and freezer. Since the compressor has a 10 year warranty I called Sears. I talked to a woman who told me it would be 7 days before Sears expert technicians could come out. She said I had to give her a credit card number to book the appointment. I would be charged 149.99 for the evaluation but that could be applied to the cost of repairs. She said the compressor was covered by the warranty but not labor. I asked for an esti... read more

Kevin Monette 

on Google

3 years ago

Decent customer service 

nichelle johnson 

on Google

4 years ago

The technician was courteous and knowledgeable. Very responsive, unfortunately the refrigerator isn't keeping temperature but the technician offered to return to fix. Thank you.