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Custom handmade saddles & boots, Cowboy hats and western apparel.
2707 N Main St, Fort Worth, TX, 76164, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst customer service ever!!! Been waiting months for a check for a consigned saddle that they sold. Contacting my lawyer like numerous others have done. Do not do business with these people.
I rode in my first Sean Ryon over twenty years ago when I worked for a cutting trainer and to this day no other saddle has even come close to riding that good. I never forgot how good those Sean Ryons rode back then. I Got my first one last year and it is just the absolute best riding saddle I have ever rode in! There is just no comparison in the quality of these saddles. Thank you Sean Ryon Saddlery for never disappointing and staying true to the quality over all these years! You are truly the best!!!
Have had our saddle since November 2018 still not done . They don’t return calls half the time. Talked to Dixie one month ago and she said it would be done and shipped within a couple weeks !!! Still no saddle!!!! I would never ever buy another Sean Ryon nor would I ever send another saddle to get fixed!!! It’s a shame we love the saddle but the service is absolutely horrible. As far as I’m concerned you couldn’t pay me to own another one because of service !!!!!!
Worst service EVER! Never return calls...I paid $1000 up front for boots 4/18 and it's 8/19 and No one has ever called me back for an update. Last 3 times I've called, I get the rude answering service. Don't waste your time here...I'm calling a lawyer.
Great saddles..the best!!
Authentic Fort Worth institution
Bought a custom belt from them. Great job....
Dishonesty and NO customer service.
I was once a avid & loyal fan of Sean Ryon but now I'm so dissatisfied by their lack of customer service. Dixie and her staff will never return a phone call and you only get to speak with an answering service when you call. I have been promised to be compensated for a saddle that was dropped off at Sean Ryon's on June 23rd. If I even get the "HONOR" to speak to Dixie I get the excuse that she hasn't had the time to balance her paperwork to determine how much money to send me???? Enough is Enough! What do I need to do?
Sean Ryon Western Store has a 4.2 star rating with 109 reviews.
Sean Ryon Western Store is closed now. It will open on Monday at 9:00 a.m.
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